Field Service Engineer - Providence, RI

Werfen; Boston (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

A forward-thinking company is seeking a dedicated Field Service Technician to join their team in the dynamic medical diagnostics field. This role involves providing critical maintenance and installation services for innovative diagnostic equipment at customer sites. You will be part of a collaborative team, ensuring high responsiveness to customer needs while maintaining a professional image. This position offers a unique opportunity to work in a growing industry that directly impacts patient care and hospital efficiency. If you're passionate about healthcare technology and eager to learn, we encourage you to apply!

Qualifications

• 2 years of field experience as a Field Service Engineer.
• Experience in in-vitro diagnostics and blood banking preferred.

Responsibilities

• Managing parts inventory and maintaining trunk stock.
• Providing corrective maintenance and installation of equipment.

Skills

Field Service Engineering

Medical Diagnostics

Blood Banking

Customer Service

Education

Associate's Degree in Electrical Engineering

Bachelor's Degree in Medical Technology

Job description

Job Information

Number

ICIMS-2025-8364

Job function

Field Service

Job type

Full-time

Location

Field - Massachusetts - Boston - Boston, Massachusetts United States

Country

United States

Shift

1st

About the Position

Introduction

Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.

Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We're passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care

Overview

We are seeking to hire an individual with a background in medical diagnostics and ideally blood banking to serve as our Field Service Technician. As Field Service Engineer, you will be providing corrective maintenance, installation and calibration of equipment at the customer sites. You will also be providing a high level of responsiveness to customer issues. If you've got the necessary skills and experience to excel in this position, we want to hear from you. Apply today!

This position is not eligible for sponsorship for work authorization. Therefore, if you will require sponsorship from us for work authorization now or in the future, we cannot consider your application at this time.

Field Service Engineer (Engineering)

Responsibilities

Key Accountabilities:

• Managing the parts inventory
• Maintaining adequate trunk stock and accurate documentation
• Adhering to all company policies and maintaining a neat and clean work environment
• Ensuring all deadlines are met for installment of new equipment and repaired equipment
• Completing regular training to stay abreast of current information and sharing best practices with team members and training them as needed
• Maintaining a professional image and communicating effectively with all internal and external customers and staff

Field Service Engineer (Engineering)

Qualifications

Minimum Knowledge & Experience required for the position:

• Associate's Degree in Electrical Engineering or equivalent experience from military or biomedical training plus 2 years of field experience as a Field Service Engineer

• 3+ years of experience in the in-vitro diagnostics industry preferred
• Experience in repairing and using instruments used for Diagnostic Blood Banking, Blood Typing and Antibody screening, preferred
• Must be willing to travel up to 25% with average overnight travel 1-2 nights/week
• Must have a valid driver's license
• Bachelor's Degree in Medical Technology a plus - MT (ASCP)

Field Service Engineer (Engineering)

If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.

Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact [e-mail] for assistance.

We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7,000 employees around the world comprise our Werfen team.

www.werfen.com

Apply Now