Field Service Engineer, Propulsion

ABB; Houston (TX); Remote; USD 70,000 - 90,000; Full time

Job summary

ABB is seeking a Field Service Engineer, Propulsion to deliver exceptional service in the marine sector. This role involves executing service tasks, ensuring customer satisfaction, and requires a technical background in engineering. The position demands extensive travel and the ability to work in confined spaces, making it ideal for dynamic professionals eager to tackle global challenges.

Qualifications

• Minimum 2 years of experience in marine field service.
• Must be capable of working in confined spaces.
• Up to 85% travel required.

Responsibilities

• Execute service work per customer orders and expectations.
• Identify opportunities to improve customer operations.
• Prepare material lists for service activities.

Skills

Technical analysis

Customer service

Communication

Education

Associate’s degree in engineering

Bachelor’s degree in Marine, Mechanical, or Electrical engineering

Tools

AutoCAD

Job description

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Field Service Engineer, Propulsion

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Field Service Engineer, Propulsion

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

This position reports to

Service Team Lead - Marine & Ports

Your role and responsibilities

In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.

The work model for the role is remote.

This role is contributing to the Process Automation Marine & Ports division, and can be located in either Miramar, FL or Houston, TX.

You will be mainly accountable for:

• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Acting as trainer when needed, for field service associates and customers.
  
  

Our team dynamics

You will join a dynamic, talented, high performing team, where you will be able to thrive.

Qualifications for the role

• Associate’s degree or foreign equivalent degree in engineering or other technical field and minimum 2 years of experience in marine filed service. Alternately a special combination of education and experience and/or demonstrated accomplishments.
• Must be capable and comfortable working within confined spaces to include but not limited to vessels, propulsion systems, Cofferdams, etc.
• Up to 85% travel required (domestic and international, includes weekends and holidays).
• Bachelor’s degree Marine, Mechanical, Electrical engineering, or similar field preferred.
• 5 years of experience in the marine field service preferred.
• Familiarity with marine/offshore work environment and procedures preferred.
• Familiarity with shipyard dry docking activities preferred.
• Knowledge of marine propulsion, power generation and power distribution preferred.
• Knowledge of marine steering systems (hydraulic & electrical) preferred.
• Experience with confine space entry, work environment preferred.
• Must be able to read, interpret, and design technical drawings and schematics utilizing computer design software (AutoCAD).
  
  

More about us

The Marine & Ports Division serves the shipping and ports industries through its extensive portfolio of integrated systems and solutions that improve the flexibility, reliability and energy efficiency of vessels and container terminals. By coupling power, propulsion, automation, marine software and services that ensure maximum vessel uptime, the Division is well positioned to help the marine industry to achieve its decarbonization targets while improving the profitability and sustainability of our customers’ business throughout the entire lifecycle of vessels. With ABB Ability Marine software solutions and ABB Ability Collaborative Operations Centers around the world, shipowners and operators can run their fleets at lower fuel and maintenance costs, while improving crew, passenger and cargo safety as well as overall productivity of their operations. Further, the Division delivers automation, electrical systems and digital solutions for container and bulk cargo handling, from ship to gate. These solutions help terminal operators meet the challenge of larger ships, taller cranes and bigger volumes per call, and make terminal operations safer, greener and more productive.

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2 023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

MyBenefitsABB.com

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Appliances, Electrical, and Electronics Manufacturing

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