Field Service Engineer, Propulsion

ABB Inc.; Houston (TX); Hybrid; USD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a Field Service Engineer to enhance marine operations through expert service delivery. In this dynamic role, you will engage with clients to identify areas for improvement while ensuring high-quality service execution. Your expertise will be pivotal in training field service associates and maintaining customer satisfaction. This position offers an exciting opportunity to travel extensively and work in diverse environments, contributing to sustainable solutions in the marine sector. Join a talented team committed to excellence and innovation.

Qualifications

• 2+ years of marine field service experience required.
• Ability to read and design technical drawings using AutoCAD.

Responsibilities

• Identify operational improvements and eliminate pain points for customers.
• Perform field service tasks and conduct analysis remotely or on-site.

Skills

Marine Field Service Experience

Technical Drawing Interpretation

Communication Skills

Problem-Solving Skills

Education

Associate's Degree in Engineering

Bachelor's Degree in Marine Engineering

Tools

AutoCAD

Job description

Field Service Engineer, Propulsion

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Reporting To: Service Team Lead - Marine & Ports

Your Role and Responsibilities

In this role, you will execute service work according to work instructions, ABB quality, and safety guidelines. You will deliver quality customer service by planning and executing service work aligned with customer orders and expectations. You will showcase your expertise by ensuring customer retention through effective communication of service timelines and expectations.

The work model for this role is hybrid. You will contribute to the Process Automation Marine & Ports division. Your main responsibilities include:

1. Working with customers on-site to identify opportunities for operational improvements and pain point elimination.
2. Performing field service tasks, identifying technical issues, and conducting analysis remotely or on-site for certified service categories and products.
3. Preparing material lists for service activities and ensuring the availability and quality of all materials, parts, and equipment.
4. Acting as a trainer for field service associates and customers when needed.

Team Dynamics

You will join a dynamic, talented, high-performing team where you can thrive.

Qualifications for the Role

• Associate's degree or equivalent in engineering or a technical field, with at least 2 years of marine field service experience, or a combination of education and demonstrated accomplishments.
• Comfort working in confined spaces such as vessels, propulsion systems, cofferdams, etc.
• Up to 85% travel required (domestic and international, including weekends and holidays).
• Bachelor's degree in Marine, Mechanical, Electrical engineering, or similar preferred.
• 5+ years of marine field service experience preferred.
• Familiarity with marine/offshore environments and procedures preferred.
• Experience with shipyard dry docking activities preferred.
• Knowledge of marine propulsion, power generation, and power distribution preferred.
• Understanding of marine steering systems (hydraulic & electrical) preferred.
• Experience with confined space entry and work environments preferred.
• Ability to read, interpret, and design technical drawings and schematics using software like AutoCAD.

More About Us

The Marine & Ports Division enhances vessel and terminal operations through integrated systems that improve flexibility, reliability, and energy efficiency. Our solutions support decarbonization targets and improve profitability and sustainability across the vessel lifecycle. Using ABB Ability software and global Operations Centers, we help shipowners reduce costs and improve safety and productivity. We also provide automation and electrical solutions for cargo handling, supporting larger ships and greener, safer terminal operations.

We value diversity. Apply today and learn more at abb.com. Join us in creating a sustainable future.

ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer. We consider all qualified applicants without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave, or protected veteran status. For more information, visit EEOC Rights and DOL Pay Transparency. Reasonable accommodations are available for applicants with disabilities. Contact us at 1-888-694-7762 or [e-mail].