Field Service Engineer, Propulsion

ABB Schweiz AG; Miramar (FL); Remote; USD 70,000 - 100,000; Full time

Job summary

A leading company in the marine and ports sector is seeking a Field Service Engineer to deliver quality service and ensure customer satisfaction. This role involves diagnosing technical issues, collaborating with clients, and executing service work, with opportunities for significant travel. Ideal candidates will have a technical background and experience in marine environments.

Qualifications

• 2+ years of marine field service experience required.
• Comfortable working in confined spaces and traveling up to 85%.
• Familiarity with marine propulsion and hydraulic systems preferred.

Responsibilities

• Collaborate with customers to identify operational improvements.
• Perform field service tasks and diagnose technical issues.
• Prepare material lists for service activities.

Skills

Technical analysis

Customer service

Collaboration

Communication

Education

Associate’s degree in engineering or technical field

Bachelor’s degree in Marine, Mechanical, Electrical engineering

Tools

AutoCAD

Job description

Field Service Engineer, Propulsion

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Service Team Lead - Marine & Ports

Your role and responsibilities

In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service, planning and executing service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention through effective communication of service work timelines and expectations. The work model for this role is remote. #LI-Remote This role contributes to the Process Automation Marine & Ports division and can be located in Miramar, FL or Houston, TX. Your main responsibilities include:

1. Collaborating with customers on-site to identify opportunities for operational improvements and pain point elimination.
2. Performing field service tasks, diagnosing technical issues, and conducting analysis through remote or on-site activities within your certified service categories and products.
3. Preparing material lists for service activities and ensuring all materials, parts, and equipment are available and of appropriate quality.
4. Acting as a trainer when needed, for field service associates and customers.

Team dynamics

You will join a dynamic, talented, high-performing team where you can thrive.

Qualifications for the role

• Associate’s degree or equivalent in engineering or a technical field, with at least 2 years of marine field service experience, or a combination of education and proven accomplishments.
• Comfort working in confined spaces, including vessels, propulsion systems, cofferdams, etc.
• Up to 85% travel required (domestic and international, including weekends and holidays).
• Bachelor’s degree in Marine, Mechanical, Electrical engineering, or similar preferred.
• 5+ years of marine field service experience preferred.
• Familiarity with marine/offshore environments and procedures preferred.
• Experience with shipyard dry docking activities preferred.
• Knowledge of marine propulsion, power generation, and power distribution preferred.
• Knowledge of marine hydraulic and electrical steering systems preferred.
• Experience with confined space entry and work environments preferred.
• Ability to read, interpret, and design technical drawings and schematics using AutoCAD.

More about us

The Marine & Ports Division offers integrated systems and solutions to improve vessel and terminal operations, focusing on sustainability, reliability, and energy efficiency. We support decarbonization efforts and help customers optimize fleet and terminal performance through ABB’s software and automation solutions. We value diversity and encourage applicants from all backgrounds to join us. Visit www.abb.com to learn more about our impact worldwide. #MyABBStory ABB is an Equal Employment Opportunity and Affirmative Action employer, committed to a diverse and inclusive workforce. For more information on your rights as an applicant, visit the EEOC website. Applicants may request accommodations for disabilities during the application process by contacting ABB HR. Resumes and applications are accepted through the official channels only.