Field Service Engineer – Process Diagnostics & Control

Applied Materials; Lehi (UT); On-site; USD 89,386,953 - 121,486,411; Full time

Job summary

Applied Materials is seeking a Field Service Engineer (Customer Engineer) in Lehi, UT. You will install, maintain, and upgrade SEM-based inspection systems, troubleshoot with limited supervision, and coordinate with customers to maintain tool uptime and performance.

The role requires experience with SEM/e-beam systems, strong mechanical and electrical troubleshooting, and the ability to communicate effectively with customers and internal teams. Travel up to 20% may be required.

Qualifications

• Associate degree or technical training or equivalent experience; Bachelor's preferred.
• 4–7 years in semiconductor equipment support or related field.
• Experience with SEM tools or e‑beam inspection systems.
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret electrical and mechanical schematics.

Responsibilities

• Install, maintain, and upgrade Applied Materials PDC SEM-based inspection systems.
• Troubleshoot equipment using standard diagnostics with guidance from senior engineers.
• Perform preventative and corrective maintenance on electron beam, vacuum, electrical, and mechanical systems.
• Support customers to improve defect inspection performance and yield.
• Coordinate with customers to understand process flows and inspection requirements.
• Communicate directly with customers to ensure tool uptime and performance.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Communication skills

Reading schematics

Hand tools + DMM

Education

Associate degree or technical training

Tools

SEM tools

e‑beam inspection systems

Vacuum systems

Digital multimeters

Job description

Applied Materials is seeking a Field Service Engineer (Customer Engineer) in Lehi, UT. You will install, maintain, and upgrade SEM-based inspection systems, troubleshoot with limited supervision, and coordinate with customers to maintain tool uptime and performance.

The role requires experience with SEM/e-beam systems, strong mechanical and electrical troubleshooting, and the ability to communicate effectively with customers and internal teams. Travel up to 20% may be required.