Field Service Technician: On-site Install & Support

Quantumdi; Machesney Park (IL); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Health reimbursement account

Short-term disability coverage

401K with company matching

Paid time off and holidays

Job summary

A machinery service company is seeking a Service Technician for extensive travel, assisting with machine installation and technical support. Candidates should possess at least 3 years of technical service experience in capital equipment, particularly in the printing or converting industry. The role requires a strong understanding of electrics, mechanical systems, and excellent customer skills. Benefits include health insurance options, a 401K plan, and a pay range of $25–$35 per hour based on experience.

Qualifications

• Minimum of 3 years in technical service positions, preferably in capital equipment.
• Ability to travel up to 100% of the time.
• Strong understanding of machine electrics and controls.

Responsibilities

• Travel to customer sites for machine installation and repairs.
• Perform equipment training sessions at customer sites.
• Log each service request ensuring detailed information is captured.

Skills

Technical service experience

Customer service skills

Strong communication skills

Mechanical inclination

Tools

Microsoft Office

Adobe Reader/Acrobat

Job description

A machinery service company is seeking a Service Technician for extensive travel, assisting with machine installation and technical support. Candidates should possess at least 3 years of technical service experience in capital equipment, particularly in the printing or converting industry. The role requires a strong understanding of electrics, mechanical systems, and excellent customer skills. Benefits include health insurance options, a 401K plan, and a pay range of $25–$35 per hour based on experience.