Field Service Engineer – Physical Measurements Pro

Shimadzu Scientific Instruments; Chicago (IL); On-site; USD 79,000 - 82,000; Full time

Benefits offered by this job

Competitive Salary

401K & Profit Sharing

Career Growth

Health Benefits

Paid Time Off

Tuition Assistance

Insurance Perks

Work Flexibility

Employee Resource Groups

Job summary

Shimadzu Scientific Instruments is seeking a Field Service Engineer for Physical Measurements based in Chicago/Detroit. You will repair, maintain, calibrate, and install physical measurement instruments, traveling regionally to support customers and perform on-site services with limited supervision.

The role requires a Bachelor’s in Material Science or related field (or equivalent) and 1–2+ years’ field experience.

Qualifications

• Bachelor's degree in Material Science, Engineering, or a related field; or equivalent experience.
• At least 1 year of experience (2+ years preferred) in field support of physical measurement instrumentation; UTM, fatigue testers, hardness testers, thermal analyzers, particle size analyzers, X-ray, or similar products.
• Strong technical knowledge and understanding of physical measurement instruments such as testing machines, or similar products.
• Excellent communication and customer relations skills.
• Ability to travel within the assigned territory, including overnight stays as needed.
• Ability to troubleshoot complex instrumentation issues and provide effective solutions.

Responsibilities

• Provide daily repair, maintenance, calibration and installation support for physical measurement instruments.
• Perform in-house bench repairs as needed while primarily handling field service calls with limited supervision.
• Travel within the local region and other regions if needed to support customer needs.
• Offer technical support via phone to customers and field personnel regarding repairs, maintenance and installations.
• Provide training to customers and internal personnel on proper instrument operation and maintenance.
• Accurately document all repairs, product failures, and improvements to ensure compliance with company standards.
• Assist in the development and execution of preventative maintenance procedures for instruments.
• Maintain and control repair parts inventory in the assigned region.

Skills

Instrument Repair

Instrument- Physical Testing

Instrument- Hardness Testers

Instrument- X-Ray

Education

Bachelors of Material Science

Job description

Shimadzu Scientific Instruments is seeking a Field Service Engineer for Physical Measurements based in Chicago/Detroit. You will repair, maintain, calibrate, and install physical measurement instruments, traveling regionally to support customers and perform on-site services with limited supervision.

The role requires a Bachelor’s in Material Science or related field (or equivalent) and 1–2+ years’ field experience.