Field Service Tech II: Industrial Electrical & Controls

Watlow; Maryland Heights (MO); On-site; USD 55,000 - 85,000; Full time

Job summary

Watlow is seeking a hands-on Field Service Technician to commission, troubleshoot and maintain Watlow products at customer sites. You will be the face of the company onsite, working directly with customers to restore uptime, provide technical training, and capture feedback to improve products and services.

The role requires strong electrical/mechanical aptitude, excellent communication skills, and the ability to travel (up to 50–75% travel) including overnight stays.

Qualifications

• Technical certificate, associate degree, or equivalent training in electrical, mechanical, controls, instrumentation, or related field with 0–2 years of experience.
• Strong working knowledge of electrical systems, process controls, wiring, and power distribution.
• Familiarity with PLCs, SCADAs, HMIs, instrumentation, sensors, and networking (Modbus TCP/RTU, Ethernet I/P).
• Experience on-site troubleshooting and root-cause analysis using diagnostic tools such as a multimeter.
• Ability to read electrical schematics, P&IDs, and mechanical drawings.

Responsibilities

• Commission and troubleshoot industrial heaters, sensors, controllers, and power panels.
• Resolve field equipment, controls, and integration issues (electrical, mechanical, software).
• Perform maintenance, programming, and validation of thermal system installations.
• Provide technical guidance and training to customer teams.
• Respond to service calls and participate in on-call rotation to support uptime.

Skills

Electrical systems

Communication skills

Reading schematics

On-site troubleshooting

Customer service mindset

Education

Technical certificate/Associate degree in electrical/mechanical/controls

Tools

Multimeter

PLC/SCADA/HMI awareness

Job description

Watlow is seeking a hands-on Field Service Technician to commission, troubleshoot and maintain Watlow products at customer sites. You will be the face of the company onsite, working directly with customers to restore uptime, provide technical training, and capture feedback to improve products and services.

The role requires strong electrical/mechanical aptitude, excellent communication skills, and the ability to travel (up to 50–75% travel) including overnight stays.