Field Service Engineer – On-site Installations & Support

Tokyo Electron; Phoenix (AZ); On-site; USD 70,000 - 95,000; Full time

Job summary

TOKYO ELECTRON AMERICA, INC. is seeking a Field Service/Start-Up Engineer II to provide on-site technical support, installations, repairs, and preventive maintenance for complex equipment. You will document all service activities and collaborate with engineering and QA teams to drive improvements.

You must be able to travel frequently to customer sites, communicate clearly, and train customers on safe operation and basic troubleshooting while upholding safety and quality standards.

Qualifications

• Minimum HS diploma or equivalent.
• 1 year of relevant industry experience.
• Valid driver’s license and clean driving record.

Responsibilities

• Provide on-site technical support to customers and resolve issues.
• Install, repair, and maintain equipment per guidelines.
• Document service activities, reports, and communications.
• Train customers on safe operation and basic troubleshooting.
• Collaborate with cross-functional teams to improve processes.
• Ensure safety and quality in all activities.
• Travel to customer sites frequently, often on short notice.

Skills

Troubleshooting

Communication skills

Documentation

Adaptability

Travel readiness

Education

High School Diploma or equivalent

Tools

Diagnostic tools

Testing equipment

Software applications

Job description

TOKYO ELECTRON AMERICA, INC. is seeking a Field Service/Start-Up Engineer II to provide on-site technical support, installations, repairs, and preventive maintenance for complex equipment. You will document all service activities and collaborate with engineering and QA teams to drive improvements.

You must be able to travel frequently to customer sites, communicate clearly, and train customers on safe operation and basic troubleshooting while upholding safety and quality standards.