Field Service Engineer - North Phoenix

Screen Spe; Phoenix, Northern (AZ, KY); Hybrid; USD 48,000 - 76,000; Full time

Job summary

Screen Spe is seeking an experienced Field Service Engineer to support installation, maintenance, and site contracts for advanced semiconductor equipment. The role involves diagnosing issues, performing repairs, and traveling to customer sites for service and training.

Ideal candidates have semiconductor experience, strong customer focus, and the ability to work independently or as part of a team while following safety protocols. Must be able to pass background checks and PPE certifications.

Qualifications

• Associate Degree required, or 2 years related experience substituting education.
• Able to read schematics/plumbing diagrams and interpret data accurately.
• Strong customer focus and satisfaction mindset.
• Willingness to travel to customer sites and for training.

Responsibilities

• Evaluate and diagnose issues, perform accurate repairs, and work well in a fast-paced environment.
• Proficient with alignment tools and measurement devices; read schematics.
• Collaborate with customers and field teams to isolate and resolve issues within time constraints.
• May travel to other customer sites or for training.

Skills

Customer focus

Communication skills

Electrical aptitude

Mechanical aptitude

Schematics reading

Data interpretation

Education

Associate Degree

Military technical training substitute

Tools

MS Office

Job description

Job Summary

We are looking for an experienced Field Service Engineer to provide customer support to include installation, maintenance, and/or site contract support for state-of-the-art semiconductor manufacturing/processing equipment. Salary Range: $35.00 - $55.00 per hour.

Essential Job Duties & Responsibilities

Evaluate and diagnose issues, perform accurate repairs, and demonstrate the ability to succeed in a fast-paced environment with fluctuating workloads.

Proficient in using alignment tools (micrometers/calipers/multimeters/current clamp), with strong skills in reading schematics/plumbing diagrams. Capable of interpreting data and technical information effectively.

Collaborate with colleagues, customers and field support teams to isolate and resolve issues under strict time constraints.

Position may require travel to other customer sites or for training purposes.

Job Requirements

Previous semiconductor experience and TSMC experience preferred.

Must have a strong customer focus and commitment to customer satisfaction.

Must be able to work independently or as part of a team, follow strict procedures, and all safety protocols while working at customer sites.

Attention to detail and a high degree of accuracy.

Mechanical and electrical aptitude.

Excellent written and verbal communication skills.

Proficiency in MS Office programs.

Must be able to pass customer background check.

Familiarity with chemical handling, use of Personal Protective Equipment (PPE), and cleanroom environment.

Must be able to pass medical test and certification/training for respirator use.

Routinely required to sit, walk (approx. 10K+ steps per day), crouch, use hands, stoop, kneel stretch, twist, and reach.

Must be able to work in confined spaces, climb steep ladder/stairs, and lift and/or move up to 35 pounds.

Work at moderate temperatures and noise levels.

Must have a valid passport and REAL ID for immediate travel.

Education & Experience

Position requires an Associate Degree with a minimum of 2 years of related experience.

Completion of applicable military technical training and/or 2 years of technical field experience may substitute for an Associate Degree.