Field Service Engineer (New College graduates)

Prosum; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

Prosum is seeking entry level Field Service Engineers with hands-on semiconductor equipment experience to join our global service team in North Phoenix, AZ. You will install, maintain and troubleshoot complex inspection and metrology systems at customer sites, collaborate with international colleagues, and travel domestically and internationally for support and training.

Ideal candidates are recent graduates with hands-on lab experience, strong problem solving, and a passion for advanced

Qualifications

• Bachelor’s degree in Electrical, Electronics, Mechanical, Manufacturing, Physics, Materials Science, or Computer Engineering.
• Hands-on experience with diagnostic tools (oscilloscopes, multimeters) and hand tools.
• Experience in a cleanroom environment.
• Familiarity with lasers, vacuum systems, and optical systems.
• Willingness to travel domestically and internationally.
• U.S. Citizen or Green Card holder.

Responsibilities

• Provide on-site installation, maintenance, troubleshooting, and repair of semiconductor inspection and metrology systems.
• Perform preventative maintenance and system upgrades in cleanroom environments.
• Interface with customers to assess issues and deliver technical solutions while ensuring high uptime.
• Support system integration, calibration, and testing processes.
• Collaborate with global engineering teams to resolve technical issues.
• Provide documentation and service reports to management.
• Participate in equipment evaluations and product improvement initiatives.
• Support the local service operation and maintain customer relationships.

Skills

Oscilloscopes

Digital voltmeters

Hand tools

Communication skills

Travel willingness

Cleanroom experience

Team collaboration

Education

Bachelor’s degree in Electrical, Electronics, Mechanical, Manufacturing, Physics, Materials Science, or Computer Engineering

Tools

Oscilloscopes

Digital voltmeters

Laser systems

Vacuum systems

Optical systems

Job description

Field Service Engineer

Location: North Phoenix, AZ

About the Role

We are seeking entry level Field Service Engineers with hands‑on semiconductor equipment experience to join our client's growing engineering team. This position open to new college graduates withinternship experiencein college. We are seeking those who are passionate about advanced semiconductor technologies and want to continue building their technical expertise through direct customer interaction, installation, maintenance, and troubleshooting of complex systems.

You will work closely with global engineering teams and customers to ensure the optimal performance of precision inspection and metrology equipment. This role requires strong technical problem‑solving skills, adaptability, and a collaborative mindset.

Key Responsibilities

• Provide on‑site installation, maintenance, troubleshooting, and repair of complex semiconductor inspection and metrology systems.
• Perform preventative maintenance and system upgrades on advanced equipment in cleanroom environments.
• Interface directly with customers to assess issues, deliver technical solutions, and ensure high system uptime.
• Support system integration, calibration, and testing processes.
• Collaborate with global engineering teams to resolve challenging technical issues.
• Provide documentation, service reports, and feedback to management.
• Participate in equipment evaluations, training sessions, and product improvement initiatives.
• Support the local service operation and contribute to a strong customer relationship network.

Qualifications for the Role

Required:

• Bachelor’s degree in Electrical, Electronics, Mechanical, Manufacturing, Physics, Materials Science, or Computer Engineering (Chemistry accepted if candidate has hands‑on FSE or similar engineering experience).
• Hands‑on experience using diagnostic tools such as oscilloscopes, digital voltmeters, and hand tools.
• Experience working in a cleanroom environment.
• Familiarity with lasers, vacuum systems, and optical systems.
• Strong communication skills and ability to work with international teams.
• Willingness and ability to travel domestically and internationally for customer support and training.
• U.S. Citizen or Green Card holder.

Preferred:

• Bilingual in Japanese or Mandarin.
• Experience with photomask, mask inspection, metrology (EUV/DUV), lithography, optics, camera systems, lasers, or robotics.
• Prior experience with installation projects lasting 12+ weeks, involving end‑to‑end sustainment and maintenance.