Field Service Engineer, MOCVD Systems (Semiconductors)

AIXTRON INC; Easton (Northampton County); On-site; USD 85,000 - 110,000; Full time

Job summary

AIXTRON SE, a leading equipment manufacturer for the semiconductor industry, seeks an on-site field service engineer to coordinate technical and administrative support at customer locations under on-site service contracts. You will resolve technical issues, perform data collection, root cause analysis, and provide updates to customers daily.

The role requires a BS in engineering, 3–4 years in R&D or production in semiconductors, and willingness to travel domestically and internationally.

Qualifications

• BS degree in electrical/mechanical/computer engineering or equivalent education and experience.
• 3-4 years in R&D or production environment within the semiconductor industry; Direct experience with compound semiconductor & MOCVD operations is a plus.
• Experience with compound semiconductors and MOCVD operations is a plus.

Responsibilities

• Coordinate technical and administrative support at customer locations.
• Perform maintenance, repairs, and upgrades on on-site reactors per service contract.
• Provide status reports and respond to customer information requests, schedule changes, and parts availability.
• Maintain documentation on system problems and actions taken.
• Meet with customers regularly to address problems and issues.
• Escalate to AIXTRON support as needed.
• Train less experienced employees and customer representatives on equipment operations and maintenance.

Skills

Communication skills

Data collection

Root Cause Analysis

Customer support

LEAN Six Sigma

Education

BS degree in Electrical/Mechanical/Computer Engineering

Tools

Hand tools

Multimeter

Helium leak checker

High purity gas systems

Electrical schematics

Mechanical drawings

Job description

AIXTRON SE, a leading equipment manufacturer for the semiconductor industry, seeks an on-site field service engineer to coordinate technical and administrative support at customer locations under on-site service contracts. You will resolve technical issues, perform data collection, root cause analysis, and provide updates to customers daily.

The role requires a BS in engineering, 3–4 years in R&D or production in semiconductors, and willingness to travel domestically and internationally.