Field Service Engineer I- Microscopy Systems

Oxford Instruments plc; Concord (MA); On-site; USD 90,000 - 110,000; Full time

Job summary

A leading scientific instruments company seeks a Field Service Engineer to install and maintain advanced microscopy systems across the Americas. You will troubleshoot technical issues onsite and remotely while fostering strong customer relationships. The ideal candidate has a Bachelor's degree in a relevant field, 3–5 years of field service experience with microscopy, and the ability to travel frequently. Compensation ranges from $90,000 to $110,000 based on experience and qualifications.

Qualifications

• 3–5 years of field service experience with microscopy or analytical instruments.
• Physically capable of working in tight spaces and lifting up to 50 lbs.
• Valid driver’s license and passport, willingness to travel.

Responsibilities

• Install and commission advanced microscopy platforms.
• Perform preventive and corrective maintenance.
• Troubleshoot hardware/software issues on-site or remotely.
• Build strong customer relationships and provide training.
• Calibrate components and implement performance enhancements.

Skills

Field service experience with microscopy

Proficient with multimeters and oscilloscopes

Hardware and software troubleshooting

Customer communication

Education

Bachelor’s in Engineering or related field

Tools

Microscopy systems

Windows systems

Job description

Overview

Remote | Northeastern US (NY/NJ area). Frequent weekday travel required; must live near a major airport.

Join Us and Power the Next Breakthrough. At Oxford Instruments, we accelerate the scientific discoveries that shape a better future. As a Field Service Engineer, you’ll be at the heart of that mission—installing, maintaining, and elevating cutting‑edge microscopy systems across the Americas. If you love solving complex technical challenges, traveling, and making a direct impact on scientific progress, this role is for you.

What You’ll Do

• Own system installs & commissioning — set up advanced microscopy platforms and train users to hit the ground running.
• Keep systems at peak performance — deliver expert preventive and corrective maintenance.
• Troubleshoot like a pro — dig deep into hardware/software issues and resolve them fast, onsite or remotely.
• Build strong customer relationships — deliver confident communication, clear training, and dependable support.
• Upgrade & optimize systems — calibrate components and implement performance‑boosting enhancements.

What You Bring

• Bachelor’s in Engineering, Physics, Materials Science, Life Science, or similar.
• 3–5 years of field service experience with microscopy or analytical instruments.
• Skilled with multimeters, oscilloscopes, schematics, and Windows systems.
• Physically capable of working in tight spaces and lifting up to 50 lbs.
• Valid driver’s license, passport, and willingness to travel Monday–Friday.

Bonus Points For

• Hands-on experience with AFM, SEM, fluorescence, or confocal microscopy.
• Strong workflow understanding of imaging software and calibration.
• Clean, methodical work habits and a love for continuous learning.

Why You’ll Love It

You’ll be the hero customers rely on—solving high‑stakes technical challenges, enabling breakthrough research, and representing a world‑class brand. Every day brings a new lab, a new challenge, and a new opportunity to make science happen.

Compensation

$90,000–$110,000 depending on experience and qualifications.