Field Service Engineer - Machining Centers

toyoda; Arlington Heights (IL); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

BCBSIL health insurance

Disability insurance

Life & AD&D

Bi-annual bonus

401(k) with company match

Paid holidays and PTO

Training and advancement opportunities

Job summary

JTEKT Machinery Team in Arlington Heights, IL is seeking a Field Service Engineer to lead installation, troubleshooting, repair, and preventive maintenance of CNC machining centers at customer sites. You will address mechanical, hydraulic, pneumatic, and application issues with a hands-on, customer-focused approach.

Responsibilities include installing systems, performing CNC geometry checks, remote and on-site support, and training customers. Expect 100% travel, including occasional weekends.

Qualifications

• Bachelor's degree in Mechatronics, Electrical, Mechanical, Industrial Engineering, or related field, or equivalent experience.
• 5+ years machine tool maintenance/technology experience (electrical and mechanical).
• 5+ years installation/maintenance of machining centers with CNC geometry checks.
• Preferred: 5+ years remote technical support in machine tool industry.
• OSHA-10 Certification in General Industry or Construction.

Responsibilities

• Install CNC machine tool systems and accessories at customer sites.
• Troubleshoot mechanical, hydraulic, pneumatic, or application issues.
• Coordinate resolutions and suggest repairs or replacements for CNC tools.
• Provide on-site and remote support to customers, distributors, and colleagues.
• Manage projects and deliver training as needed.
• Assist with trade shows and service support as required.
• Travel 100%, including overnight and occasional weekend trips.
• Perform other related duties as assigned.

Skills

PLC programming

Electrical systems

Mechanical maintenance

Industrial engineering

Education

Bachelor's degree in Mechatronics, Electrical, Mechanical, Industrial Engineering, or related field

Tools

FANUC Controls

Power circuits

Microsoft Office

Job description

The Field Service Engineer provides expert installation, troubleshooting, repair, and maintenance support to ensure reliable machine performance and high customer satisfaction.

Looking for candidates with experience installing and servicing Horizontal or Vertical Machining Centers.

Key Responsibilities

• Install CNC machine tool systems and all accessories at customer sites
• Troubleshoot and identify causes of mechanical, hydraulic, pneumatic, or application issues
• Coordinate resolutions and suggest repairs or replacements for CNC tools
• Provide on-site and remote support to customers, distributors, and colleagues
• Manage projects and deliver training as needed
• Assist with trade shows and service support as required
• Travel 100%, including overnight and occasional weekend trips
• Perform other related duties as assigned

Minimum Qualifications

• Bachelor's degree in Mechatronics, Electrical, Mechanical, Industrial Engineering, or related field, or equivalent experience
• 5+ years machine tool maintenance/technology experience (electrical and mechanical), metal cutting machinery preferred
• 5+ years installation/maintenance of machining centers, including CNC geometry checks and adjustments, metal cutting machinery preferred

Preferred Qualifications

• 5+ years remote technical support in the machine tool industry
• Knowledge of PLC programming/troubleshooting, control systems, FANUC Controls, and power circuits
• Experience with Microsoft suite of products (Word, Excel, PowerPoint, etc.)
• OSHA-10 Certification in General Industry or Construction

Why Join the JTEKT Machinery Team

• Excellent benefits, including BCBSIL health insurance with low premiums and deductibles
• Company-paid Short- and Long-Term Disability and Basic Life & AD&D
• Bi-annual bonus opportunity
• Safe Harbor 401(k) match
• 10 paid holidays + 15 days of PTO to start (with more earned over time)
• Company culture focused on connection: annual sporting events, family events, holiday celebrations, and regular company updates with lunch
• Growth-focused environment with training and advancement opportunities
• Starting pay: $29.00 / hr., with offers based on experience, education, and qualifications