Field Service Technician

Veterans Prime, Inc.; Indianapolis (IN); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Continuous learning opportunities

Access to advanced technologies and tools

Job summary

A specialized service provider in Indiana is seeking a motivated Field Service Technician. You will be responsible for troubleshooting advanced CNC Lathes and Machining Centers, training customers, and performing service work. Ideal candidates have a technical degree or military experience, and must be able to travel frequently for customer support. Excellent problem-solving skills and mechanical proficiency are required.

Qualifications

• Ability to read engineering drawings.
• Experience with hydraulic/pneumatic circuits.
• General computer literacy required.

Responsibilities

• Troubleshoot CNC machines and accessories.
• Conduct post-installation testing for performance.
• Document all service work accurately.

Skills

Troubleshooting CNC machines

Analytical problem-solving

Customer training skills

Mechanical and electrical troubleshooting

Understanding of PLC controls

Education

Two-year technical degree or equivalent military experience

Job description

Overview

Field Service Technician Needed

Full Time-$80-100K First Year

We are seeking a highly motivated and skilled Field Service Technician to join our team. In this hands-on role, you will be responsible for troubleshooting advanced CNC Lathes and Machining Centers, providing customer training on operations, and performing both warranty and post-warranty service. You will work independently from your home base, supporting customers throughout your assigned region, which will involve regular overnight travel.

Key Responsibilities:

• Troubleshoot CNC machines and accessories
• Diagnose and repair mechanical, electrical, software, and hydraulic/pneumatic systems.
• Conduct post-installation testing to ensure optimal performance.
• Train customers on machine operation, maintenance, and safety procedures.
• Stay current with new product features and technologies.
• Accurately document all service work, including diagnostics, parts used, and resolutions.
• Travel frequently, including overnight stays, to various customer locations.
• Utilize diagnostic tools such as gauges, test indicators, and force meters.

Qualifications:

• A two-year technical degree (mechanical, electrical, or machine tool technology) or equivalent military experience.
• Proficiency in reading engineering drawings.
• Ability to troubleshoot industrial equipment.
• Understanding of PLC controls (preferred).
• Experience with hydraulic/pneumatic circuits and general computer literacy.
• Strong analytical, problem-solving, and reporting skills.
• Ability to lift up to 50 lbs regularly.
• Excellent interpersonal skills and the ability to work independently or as part of a team.

Why Join Us?

• You will be part of a respected team with extensive industry expertise.
• We offer continuous learning opportunities with access to advanced technologies and tools.