Field Service Engineer (m/f/d) Nordic & Baltic - Stockholm Area

EOS; Oregon; Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Work from home base; travel to client

Company car

30 days vacation

Performance-based annual bonus

Pension & insurance

Annual health exam

Full pay 14 days sick leave

Education opportunities

Job summary

EOS, a world market leader for industrial 3D printing, seeks a Field Service Technician to install, maintain, and repair printers at customer sites across the Nordic & Baltic region. You will train customers, provide remote support, and assist with case escalation.

Travel within the Nordic region and to Germany for training is expected. A full-time, 40-hour week with opportunities for education and a competitive benefits package are offered.

Qualifications

• Professional experience as a Field Service Technician or in a comparable technical service role.
• Strong knowledge of complex industrial machinery with electrical and mechanical components.
• Good IT skills with SAP and MS Office.
• Valid driver's license and willingness to travel across regions.
• Fluent English; Swedish or another Scandinavian language is a plus.

Responsibilities

• Install, maintain, repair, and troubleshoot industrial 3D printers at customer sites.
• Deliver system introductions and basic training sessions to customers.
• Provide remote advice and technical support to customers and colleagues.
• Support customers in service cases and manage requests through escalation.
• Participate in intensive in-house training at German sites as part of development.

Skills

Field Service Experience

Customer Interaction

Industrial Machinery

Electrical & Mechanical

English Fluency

Travel Willingness

Driver's License

IT Skills

Scandinavian Language Advantage

Tools

SAP

MS Office

Job description

We, EOS - world market leader for industrial 3D printing, are looking for you to support our Service Team in the Nordic & Baltic Region, primarily in the area of Stockholm / Norrköping / Örebro / Linköping / Södertälje or Västerås. However, we are also considering a wider Central or Southern Sweden location for the right candidate. At EOS, we're more than just a team; we're a community united by technology, where every action is a step towards meaningful change, and our independence is the cornerstone of our mission to make the world a better place for everyone.

Your Mission

• You install, maintain, repair, and troubleshoot our industrial 3D printers at customer sites.
• You act as a competent and reliable point of contact for our customers by delivering system introductions and basic training sessions.
• You provide remote advice and technical support to customers and colleagues.
• You support customers in service cases and manage requests through the escalation process.
• As part of your development in the role, you participate in intensive in-house training on our machines and our technology at our sites in Germany.

Your Talents

• Professional experience as a Field Service Technician or in a comparable technical service role, combined with confident customer interaction
• Sound knowledge of complex industrial machinery, including electrical and mechanical components
• Good IT skills (SAP, MS Office applications)
• Valid driver's license
• Willingness to travel within the Nordic region and to Germany for training purposes
• Fluency in English; Swedish or another Scandinavian language is an advantage

Our Benefits

• Work from your home base and travel directly to customer locations throughout the Nordic & Baltic region
• Full-time, permanent position, based on a 40-hour work week, with flexibility in planning your schedule according to customer needs
• 30 days of vacation
• Attractive compensation package including a performance-based annual bonus at the end of the fiscal year
• Company car that can be used privately
• Competitive occupational pension and insurance package
• Annual health examination for Field Service Engineers
• Full salary during the first 14 days of sick leave with no waiting-day deduction
• Targeted further education opportunities

Our Vision

Over 1000 sharp minds, about 60 nationalities, one goal: accelerating the world's transition to Responsible Manufacturing. Our proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years. We work globally networked and prefer to think outside the box - and we're looking for people who want to shape the future with us.

EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. We are ALL IN.