Hybrid Field Service Manager - Industrial Automation

Integrion Automation; Wauseon (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) match

Life insurance

Safety gear reimbursement

Job summary

Integrion Automation in Ohio seeks a Field Service Manager to lead our Field Service team, driving safety, efficiency, and high-quality service delivery. This on-site leadership role focuses on developing a high-performing team, workforce planning, and strong customer relationships.

The ideal candidate has 5–10 years in industrial automation with a passion for operational excellence, and enjoys collaborating cross-functionally with Engineering, Sales, and Operations to meet customer needs.

Qualifications

• Bachelor's degree in engineering or related field preferred.
• 5–10 years in industrial automation, controls, field service, or related setting.
• Strong leadership and customer service focus.

Responsibilities

• Lead and manage daily field service operations for automation and controls.
• Coordinate service schedules, technician assignments, and resource planning.
• Develop and maintain customer relationships and service delivery.
• Mentor field service technicians and coordinators; drive safety and quality.
• Support recruiting, onboarding, training, and retention of staff.
• Collaborate with Engineering, Project Management, Sales, and Operations.

Skills

Leadership

Communication

Problem solving

Time management

Multitasking

Conflict resolution

Accountability

Adaptability

Education

Bachelor's degree in Engineering or related field

Tools

PLC

HMI

SCADA

Industrial Networking

Motion Control

Robotics

ERP Systems

CRM Platforms

Electrical Schematics

Job description

Integrion Automation in Ohio seeks a Field Service Manager to lead our Field Service team, driving safety, efficiency, and high-quality service delivery. This on-site leadership role focuses on developing a high-performing team, workforce planning, and strong customer relationships.

The ideal candidate has 5–10 years in industrial automation with a passion for operational excellence, and enjoys collaborating cross-functionally with Engineering, Sales, and Operations to meet customer needs.