Field Service Operations Leader - Industrial Automation

Integrion Automation; Illinois; On-site; USD 110,000 - 140,000; Full time

Job summary

Integrion Automation is seeking an experienced Field Service Manager to lead our Field Service team. This full-time leadership role focuses on safe, efficient service delivery of automation systems and developing a high-performing team.

The ideal candidate has 5–10 years in industrial automation, strong leadership, and a track record of improving service performance, customer satisfaction, and workforce development across engineering, project management, and operations.

Qualifications

• Bachelor's degree in Engineering or related field.
• 5–10 years in industrial automation or field service.
• Experience leading field service teams.
• Strong knowledge of PLC/HMI/SCADA.

Responsibilities

• Lead day-to-day field service operations.
• Coordinate service schedules, technician assignments, and resource allocation.
• Monitor service requests, backlog, and safety compliance.
• Drive continuous improvement and best practices.

Skills

Leadership

Customer focus

Problem solving

Communication

Time management

Education

Bachelors in Engineering

Tools

ERP systems

CRM platforms

Reporting tools

Service management software

Job description

Integrion Automation is seeking an experienced Field Service Manager to lead our Field Service team. This full-time leadership role focuses on safe, efficient service delivery of automation systems and developing a high-performing team.

The ideal candidate has 5–10 years in industrial automation, strong leadership, and a track record of improving service performance, customer satisfaction, and workforce development across engineering, project management, and operations.