Field Service Engineer, Lab Instrumentation

Genus PLC; Waunakee (WI); On-site; USD 61,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

FSA/HSA

Disability insurance

401K

Tuition reimbursement

Paid holidays

Earned Time Off

Job summary

ABS Global, a Genus company, is seeking a Field Service Technician to support IntelliGen flow cytometry technology at Waunakee, Wisconsin. The role combines final assembly, installation, and ongoing service at client sites with periodic travel to deploy new sites.

The ideal candidate has an associate degree in electronics or engineering or equivalent experience, strong problem-solving and communication skills, and a willingness to travel occasionally for site setups and deployments.

Qualifications

• Associate degree in Electronics or Engineering or comparable experience.
• Experience in technical service, laboratory support, or instrumentation assembly.
• Strong problem-solving skills and ability to troubleshoot complex equipment.
• Willingness to travel occasionally to support site setups and deployments.
• Background or interest in animal production or laboratory workflows preferred.
• Excellent communication skills and ability to work both independently and as part of a team.

Responsibilities

• Perform final assembly, calibration, and testing of IntelliGen instrumentation.
• Provide hands-on technical support during deployment of equipment at client sites.
• Troubleshoot and resolve issues to ensure optimal system performance.
• Work with a range of laboratory and production equipment, including balances, pipettes, microscopes, and other precision instruments essential to genetics workflows.
• Collaborate with cross-functional teams to support continuous improvement efforts.

Skills

Problem solving

Troubleshooting

Communication skills

Teamwork

Education

Associate degree in Electronics or Engineering

Job description

ABS Global, a Genus company, is seeking a Field Service Technician to support IntelliGen flow cytometry technology at Waunakee, Wisconsin. The role combines final assembly, installation, and ongoing service at client sites with periodic travel to deploy new sites.

The ideal candidate has an associate degree in electronics or engineering or equivalent experience, strong problem-solving and communication skills, and a willingness to travel occasionally for site setups and deployments.