Field Service Engineer

Genus PLC; Waunakee (WI); On-site; USD 61,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

FSA/HSA

Disability insurance

401K

Tuition reimbursement

Paid holidays

Earned Time Off

Job summary

ABS Global, a Genus company, is seeking a Field Service Technician to support IntelliGen flow cytometry technology at Waunakee, Wisconsin. The role combines final assembly, installation, and ongoing service at client sites with periodic travel to deploy new sites.

The ideal candidate has an associate degree in electronics or engineering or equivalent experience, strong problem-solving and communication skills, and a willingness to travel occasionally for site setups and deployments.

Qualifications

• Associate degree in Electronics or Engineering or comparable experience.
• Experience in technical service, laboratory support, or instrumentation assembly.
• Strong problem-solving skills and ability to troubleshoot complex equipment.
• Willingness to travel occasionally to support site setups and deployments.
• Background or interest in animal production or laboratory workflows preferred.
• Excellent communication skills and ability to work both independently and as part of a team.

Responsibilities

• Perform final assembly, calibration, and testing of IntelliGen instrumentation.
• Provide hands-on technical support during deployment of equipment at client sites.
• Troubleshoot and resolve issues to ensure optimal system performance.
• Work with a range of laboratory and production equipment, including balances, pipettes, microscopes, and other precision instruments essential to genetics workflows.
• Collaborate with cross-functional teams to support continuous improvement efforts.

Skills

Problem solving

Troubleshooting

Communication skills

Teamwork

Education

Associate degree in Electronics or Engineering

Job description

Role Overview

ABS Global, a Genus company, has an exciting opportunity! We are seeking a Field Service Technician to support the manufacturing, deployment, and global servicing of our proprietary IntelliGen flow cytometry technology used in our state of the art laboratory facilities. This role is based in Waunakee, Wisconsin and involves occasional travel to support site deployments and installations. Travel typically occurs when setting up a new site, which is projected to occur 1-2 times annually after 4-6 weeks on location. The salary range for this position is $61,000 - $70,000 USD. The salary provided is a good faith estimate representative of all experience levels. Genus considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

You Will

• Perform final assembly, calibration, and testing of IntelliGen instrumentation.
• Provide hands-on technical support during deployment of equipment at client sites.
• Troubleshoot and resolve issues to ensure optimal system performance.
• Work with a range of laboratory and production equipment, including balances, pipettes, microscopes, and other precision instruments essential to genetics workflows.
• Collaborate with cross-functional teams to support continuous improvement efforts.

Requirements

• Associate degree in Electronics or Engineering or comparable experience in electronics or other engineering field.
• Experience in technical service, laboratory support, or instrumentation assembly.
• Strong problem-solving skills and ability to troubleshoot complex equipment.
• Willingness to travel occasionally to support site setups and deployments.
• Background or interest in animal production or laboratory workflows preferred.
• Excellent communication skills and ability to work both independently and as part of a team.

Business Overview

Genus is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world – a mission that is important to a sustainable future.

ABS Global is a Genus company and is the world-leading provider of bovine genetics, reproductive services, technologies and udder care products. Marketing in more than 70 countries around the globe, ABS has been at the forefront of animal genetics and technology since its founding in 1941. We are uniquely positioned as a global player with a dedicated research and development function and an international distribution network. We breed and distribute the genes of the world’s best bulls, scientifically selecting livestock whose offspring is designed to increase the profitability of our customers who are some of the world’s biggest farmers and food producers.

IntelliGen Technologies is the technology within ABS that develops sexed bovine genetics that helps customers maximize their profitability and reach their end goals in a fast and efficient manner.

Our vision is clear: Pioneering animal genetic improvement to sustainably nourish the world.

Benefits Overview

At Genus, we offer a competitive salary. Benefits include health, dental, vision, FSA/HSA, long and short-term disability, 401K, tuition reimbursement, paid holidays and ETO (earned time off).

Equal Employment Opportunities

Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.