Field Service Engineer - Install, Repair & Optimize Machines

IEMCA; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Wellness programs

Competitive compensation

Innovative environment

Collaborative culture

Job summary

Bucci Industries USA based in Charlotte, NC, seeks a Field Service Engineer in the Ohio Valley to install, repair and service manufacturing equipment at customer sites. You will operate with CRM tools, schedule maintenance and ensure peak machine performance.

The role emphasizes independent problem solving, strong communication, and teamwork, plus training operators and reporting progress to customers. A hands-on technical background in electrical and mechanical systems is essential.

Qualifications

• Strong problem-solving and organizational skills.
• Able to work independently.
• Excellent communication and teamwork.
• Proficient with Office software and CRM systems.
• Technical knowledge in electrical and mechanical fields.

Responsibilities

• Install new machines at customer facilities.
• Repair existing machines and perform preventive maintenance.
• Use CRM to report progress and keep records.
• Conduct regular inspections for wear, safety, and performance.
• Train machine operators and maintenance staff.
• Communicate with customers to ensure satisfaction.

Skills

Problem solving

Independent worker

Communication

Teamwork

Office & CRM proficiency

Customer focus

Electrical & mechanical

Job description

Bucci Industries USA based in Charlotte, NC, seeks a Field Service Engineer in the Ohio Valley to install, repair and service manufacturing equipment at customer sites. You will operate with CRM tools, schedule maintenance and ensure peak machine performance.

The role emphasizes independent problem solving, strong communication, and teamwork, plus training operators and reporting progress to customers. A hands-on technical background in electrical and mechanical systems is essential.