FIELD SERVICE ENGINEER

Bucci Industries; Kentucky; On-site; USD 65,000 - 90,000; Full time

Job summary

Bucci Industries USA is hiring a Field Service Engineer to support the Ohio Valley region. You will install new machines, maintain and repair equipment, and ensure reliable operation at customer facilities. The role requires strong problem-solving, communication, and CRM reporting skills.

You will perform inspections, assist with preventive maintenance, and train machine operators and maintenance teams. Excellent technical abilities in electrical and mechanical domains are essential.

Qualifications

• Strong problem-solving and organizational abilities.
• Ability to work independently with minimal supervision.
• Excellent communication and collaboration skills.
• Proficient with Office, PC/device usage, and general apps with strong customer focus.
• Solid electrical and mechanical technical skills.

Responsibilities

• Install new machines at customer sites.
• Maintain and repair existing equipment to ensure reliability.
• Perform regular inspections and support preventive maintenance.
• Provide training to operators and maintenance teams.
• Accurate CRM reporting and clear communication to enhance customer satisfaction.

Skills

Problem-solving

Organizational skills

Independent work

Communication

Teamwork

Office suite familiarity

Technical (electrical)

Technical (mechanical)

CRM reporting

Job description

Bucci Industries Group is a global leader in industrial automation, robotics, and advanced composite materials. In the automation field, it is represented by Bucci Automations S.p.A., with the brands Iemca, Giuliani, Sinteco, Vire, and Zeta, while Bucci Composites S.p.A. designs and manufactures components made of advanced composite materials.

For Bucci Industries USA based in Charlotte (NC) we’re hiring a Field Service Engineer in Ohio Valley area.

Stellenbeschreibung:

As a Field Service Engineer, you will be responsible for installing new machines, maintaining and repairing existing equipment at customer facilities, and ensuring reliable operation over time. You will perform regular inspections to detect potential issues, support preventive maintenance activities, and provide training to machine operators and maintenance teams. By combining your technical expertise with accurate CRM reporting and effective communication, you will play a vital role in enhancing customer satisfaction and ensuring a high-quality service experience.

Anforderungsprofil:

To be successful you have:

• Excellent problem-solving and organizational skills
• Ability to work independently
• Excellent communication and team-work skills
• Excellent familiarity with the use of the Office package, PC/device and apps in general Great attention to customers
• Technical skills (electrical and mechanical)