FIELD SERVICE ENGINEER

Bucci Industries; Ohio; On-site; USD 65,000 - 95,000; Full time

Job summary

Bucci Industries USA, headquartered in Charlotte, NC, seeks a Field Service Engineer to cover the Ohio Valley region. You will install, service, and repair machinery at customer sites, ensuring reliable operation and uptime.

The role requires strong electrical and mechanical skills, the ability to work independently, and effective communication with customers. You will perform inspections, support preventive maintenance, and train operators while documenting activities in the CRM to drive

Qualifications

• Strong problem-solving and organizational skills.
• Ability to work independently with minimal supervision.
• Excellent communication and teamwork.
• Familiarity with Office suite and basic PC/apps.
• Technical skills in electrical and mechanical domains.

Responsibilities

• Install new machines at customer sites.
• Maintain and repair existing equipment.
• Perform inspections and preventive maintenance.
• Provide operator and maintenance training.
• Maintain CRM records and report on service activities.
• Contribute to high-quality service and customer satisfaction.

Skills

Problem solving

Independent work

Communication

Teamwork

Office suite

Electrical skills

Mechanical skills

Job description

Bucci Industries Group is a global leader in industrial automation, robotics, and advanced composite materials. In the automation field, it is represented by Bucci Automations S.p.A., with the brands Iemca, Giuliani, Sinteco, Vire, and Zeta, while Bucci Composites S.p.A. designs and manufactures components made of advanced composite materials.

For Bucci Industries USA based in Charlotte (NC) we're hiring a Field Service Engineer in Ohio Valley area.

Stellenbeschreibung

As a Field Service Engineer, you will be responsible for installing new machines, maintaining and repairing existing equipment at customer facilities, and ensuring reliable operation over time. You will perform regular inspections to detect potential issues, support preventive maintenance activities, and provide training to machine operators and maintenance teams. By combining your technical expertise with accurate CRM reporting and effective communication, you will play a vital role in enhancing customer satisfaction and ensuring a high-quality service experience.

Anforderungsprofil

To be successful you have:

• Excellent problem-solving and organizational skills


• Ability to work independently


• Excellent communication and team-work skills


• Excellent familiarity with the use of Office package, PC/device and apps in general Great attention to customers


• Technical skills (electrical and mechanical)