Field Service Engineer — Industrial Equipment & Controls

KLA Industries, Inc.; Addison (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

BCBS

401K match

Travel expenses covered

Year-end bonus

Predictable schedule

Job summary

KLA Industries, Inc. is seeking a technically skilled Field Service Engineer based in Addison, IL to support installation, calibration, and repair of custom testing and industrial equipment.

You will travel to customer sites, diagnose complex issues, train customer personnel, and drive service improvements. The role emphasizes building strong client relationships, identifying service opportunities, and collaborating with internal teams to standardize processes.

Qualifications

• 2+ years in hands-on maintenance, field service or industrial tech experience on equipment
• BS, AAS, or tech cert in electronics/engineering preferred; equivalent experience considered
• Polished, professional communication in customer-facing situations

Responsibilities

• Travel to customer locations to install, commission, calibrate, troubleshoot, and repair equipment
• Diagnose and resolve issues across electrical, controls, mechanical, hydraulic, and pneumatic systems
• Provide hands-on training to customer personnel on operation, maintenance, and safety procedures
• Build and maintain strong customer relationships as the primary service contact
• Identify upsell opportunities including service agreements and preventive maintenance programs
• Relay field observations to internal teams for product and service improvements
• Assist with in-house assembly and equipment testing during non-travel periods

Skills

Field service

Electrical systems

Hydraulics

Pneumatics

Schematics reading

Customer-facing

Education

BS/AS in electronics/engineering

Tools

Diagnostic meters

Schematics tools

Job description

KLA Industries, Inc. is seeking a technically skilled Field Service Engineer based in Addison, IL to support installation, calibration, and repair of custom testing and industrial equipment.

You will travel to customer sites, diagnose complex issues, train customer personnel, and drive service improvements. The role emphasizes building strong client relationships, identifying service opportunities, and collaborating with internal teams to standardize processes.