Field Service Engineer II - Uptime Specialist

meus-mea; Boston (MA); Vor Ort; USD 64.000 - 88.000; Vollzeit

Benefits dieser Stelle

401(k) plan

Medical benefits

Paid time off

Zusammenfassung

MEUS-MEA seeks an experienced field service engineer to support machine tool builders, dealers, and end-users. You will provide on-site service, diagnose equipment, and manage service records across multiple channels.

The role requires 3–6 years in industrial automation field service, strong communication, and the ability to coordinate schedules and travel in a high-volume environment. Competitive pay and comprehensive benefits apply.

Qualifikationen

• Experience in field service for industrial automation is required.
• Strong verbal and written communication skills are essential.
• Proficiency with CRM, case-management, or similar systems.
• Familiarity with electrical and mechanical tools for machine repair.

Aufgaben

• Provide on-site and remote technical service and support.
• Log and track all service activities and communications in the CRM system.
• Coordinate travel, scheduling, and customer appointments in a fast-paced environment.
• Diagnose equipment breakdowns and perform maintenance and tuning as needed.

Kenntnisse

Customer service

Scheduling

Phone support

CRM experience

Ausbildung

Bachelor of Science in Electrical Engineering Technology

Tools

Oscilloscopes

Voltmeters

Test equipment

Jobbeschreibung

MEUS-MEA seeks an experienced field service engineer to support machine tool builders, dealers, and end-users. You will provide on-site service, diagnose equipment, and manage service records across multiple channels.

The role requires 3–6 years in industrial automation field service, strong communication, and the ability to coordinate schedules and travel in a high-volume environment. Competitive pay and comprehensive benefits apply.