Field Service Engineer II – On-Site Telecom Role

Segra; Parkersburg (WV); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Life insurance

401(k) match

Flexible Spending/Health Savings

Tuition and gym reimbursements

Vacation/PTO and holidays

Disability and identity theft coverage

Job summary

Segra is seeking a qualified Field Service Engineer (Parkersburg, WV) for full-time employment. The role requires five days per week in the office and entails installation, commissioning, testing, and service of telecom equipment at customer sites.

You will work with Cisco/Ciena gear and related network components, performing on-call duties as needed. The ideal candidate has at least 2 years of telecom equipment experience, an associate degree or technical training, and the ability to operate

Qualifications

• Knowledge of telecom equipment (e.g., Cisco, Ciena).
• Minimum of 2 years of experience with telecom equipment.

Responsibilities

• Install & commission network equipment and perform circuit/node turn-up & testing.
• Handle customer premise equipment including Ethernet NICs, routers, switches, firewalls, ONT's, IADs, hosted phones.
• Perform preventive maintenance and troubleshooting on transport, switching, and IP/Data networks.
• Occasional on-call duties and interaction with customers, service technicians, and support personnel.
• Follow engineering documents and operate advanced test sets (DS1-100G, OTDR, fiber scopes).

Skills

Telecom equipment knowledge

2+ years telecom experience

Education

Associate's degree or technical field preferred

Tools

Cisco equipment experience

Ciena equipment experience

Job description

Segra is seeking a qualified Field Service Engineer (Parkersburg, WV) for full-time employment. The role requires five days per week in the office and entails installation, commissioning, testing, and service of telecom equipment at customer sites.

You will work with Cisco/Ciena gear and related network components, performing on-call duties as needed. The ideal candidate has at least 2 years of telecom equipment experience, an associate degree or technical training, and the ability to operate