Field Service Engineer Lexington, VA

Segra; Lexington (VA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

401(k) match

Tuition and gym reimbursements

Vacation/PTO, paid holidays, floating holidays

Job summary

Segra is seeking a Field Service Engineer to join their Lexington, VA team. The role involves equipment installation, troubleshooting, and maintenance of telecommunications systems. Candidates should have at least 2 years of experience with telecom equipment and knowledge of Cisco or Ciena systems.

Segra offers comprehensive benefits, including medical, dental, vision insurance, 401(k) match, and leaves for vacations and parental responsibilities, demonstrating their commitment to employee well-being.

Qualifications

• Minimum of 2 years of experience with Telecom equipment.
• Knowledgeable and skilled with DC power for tertiary power applications.
• Able to understand and operate advanced industry test sets.

Responsibilities

• Install and commission telecom equipment.
• Perform circuit/node turn-up and testing.
• Handle preventive maintenance and troubleshooting associated with networks.

Skills

Knowledge of Telecom equipment (ex.- Cisco, Ciena, etc.)

2 years of experience with Telecom equipment

Education

Associate's degree or technical field (industry related)

Tools

Cisco equipment

Ciena equipment

Advanced industry test sets

Job description

Segra is searching for a dynamic and experienced Field Service Engineer to work within our Lexington, VA market. Based on the manager's evaluation of candidate experience and competency, we are open to hiring for this role at various levels.

The Field Service Engineer is responsible for the day-to-day activities of the network, including but not limited to equipment installation & commissioning, circuit/node turn-up & testing, customer premise equipment, (Ethernet Network Interface Devices, Routers, Data Switches, premise Firewalls, IAD's, Hosted phones, ONT's, preventive maintenance, and testing/troubleshooting associated with transport infrastructure, switching infrastructure and IP/Data networks. Field Operations personnel will perform "on call" duties as required. The FSE will interact with internal and external customers, service technicians, technical support personnel and other telecom professionals.

Required Qualifications

• Knowledge of Telecom equipment (ex.- Cisco, Ciena, etc.)
• Minimum of 2 years of experience with Telecom equipment

Preferred Qualifications

• Associate's degree or technical field (industry related) preferred, and/or a combination of job-related experience.
• Cisco and/or Ciena equipment experience preferred.
• AC/DC core fundamentals; good driving record; Office 365 suite.
• Understanding and use of engineering documents.
• Able to understand and operate advanced industry test sets, DS1-100G, OTDR and fiber scopes.
• Knowledgeable and skilled with DC power to support tertiary power applications.
• Work independently with limited supervision.
• Assumes all routine tasks for major projects and is periodically called upon to make routine decisions.

Benefits Overview

Segra offers a very robust benefits package to our full-time employees, some of which include:

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave

Our Commitment to Equality

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.