Field Service Engineer II – Lab Instrumentation

CBRE Group, Inc.; Cambridge (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Job summary

CBRE Group, Inc. in Cambridge, MA is seeking an instrumentation service professional responsible for advanced troubleshooting, calibration, and maintenance of high-end laboratory instruments used in pharmaceutical R&D.

This onsite role collaborates with service teams and clients to ensure instrument reliability and compliance. You will install, calibrate, repair, and train staff, organize work processes, and provide technical guidance on LCAM/RCM-based decisions.

Qualifications

• Bachelor's degree required. Minimum of two years of related experience and/or training.
• Seven years of experience in instrumentation and control or installing, calibrating, maintaining and repairing equipment.
• Pharmaceutical R&D industry experience including making chemical standards and proper weighing, pipetting and verifying concentrations.

Responsibilities

• Performs advanced troubleshooting on specialty equipment and systems.
• Supports product lines Agilent, Waters, Thermo Scientific; chromatography experience needed.
• Performs instrument qualifications and calibration tasks.
• Monitors installation, calibration, repair, and preventive maintenance per client specs.
• Develops service and calibration procedures for specialized instrumentation.
• Provides guidance on platform reliability and parts recommendations.

Skills

Troubleshooting

Chromatography experience

Technical knowledge

Leadership

Education

Bachelor's degree

Tools

Agilent instruments

Waters instruments

Thermo Scientific instruments

Job description

CBRE Group, Inc. in Cambridge, MA is seeking an instrumentation service professional responsible for advanced troubleshooting, calibration, and maintenance of high-end laboratory instruments used in pharmaceutical R&D.

This onsite role collaborates with service teams and clients to ensure instrument reliability and compliance. You will install, calibrate, repair, and train staff, organize work processes, and provide technical guidance on LCAM/RCM-based decisions.