Field Service Engineer II — Electro-Mechanical Installations

Socket.dev; Anaheim (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Intuitive is seeking a Field Service professional to install, maintain, and support our products in the assigned territory. You will perform inspections, updates, recalls, and upgrades with emphasis on customer satisfaction and compliance.

Responsibilities include troubleshooting, installation, training, and travel up to 60% within the territory, while maintaining asset inventory and completing required reports.

Qualifications

• Good written and oral communication skills.
• General computer skills.
• Strong administrative and record keeping skills.

Responsibilities

• Perform all scheduled maintenance activities for your assigned territory including inspections, preventive maintenance, software updates, recalls, field actions, and upgrades.
• Troubleshoot, diagnose, and repair all Intuitive products and associated equipment within your territory in accordance with procedures and timelines.
• Coordinate and perform system and hardware delivery and installation.
• Comply with OR protocol and HIPAA standards.

Skills

Communication

Computer skills

Admin skills

Education

Associate degree

Job description

Intuitive is seeking a Field Service professional to install, maintain, and support our products in the assigned territory. You will perform inspections, updates, recalls, and upgrades with emphasis on customer satisfaction and compliance.

Responsibilities include troubleshooting, installation, training, and travel up to 60% within the territory, while maintaining asset inventory and completing required reports.