Field Service Engineer II

WEG Electric Corp; Duluth (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

WEG Electric Corp. in Duluth, GA seeks a Field Service Engineer II to support Battery Energy Storage Systems (BESS) by commissioning, maintaining, troubleshooting, and servicing systems for optimal performance.

You will train customers, coordinate service activities, and ensure reliability of installed energy storage solutions. Basic qualifications include 3+ years in field service or related power systems, PLCs/automation knowledge, and strong problem‑solving and communication skills.

Qualifications

• High School Diploma or GED required.
• Technical certification in Electrical Systems or related field preferred.
• Engineering degree or equivalent experience is a plus.

Responsibilities

• Develop and deliver training programs for customers and local service partners.
• Create commissioning, operation, maintenance, service, and troubleshooting documentation.
• Coordinate commissioning activities for installed BESS projects.
• Support and administer O&M agreements and service plans.
• Interface with customers, system operators, and service partners.

Skills

Field service

Commissioning

Maintenance

Troubleshooting

Power systems

Automation

Industrial equipment

Schematics reading

PLCs automation

Diagnostic tools

Safety standards

Customer communication

Time management

Independent work

Education

High School Diploma or GED

Technical certification in Electrical Systems

Engineering degree preferred

Tools

Microsoft Office

Diagnostic tools

Testing equipment

Remote monitoring

Power converters

Job description

Description

About WEG Electric Corp.

WEG Electric Corp. is the largest industrial electric motor manufacturer in the Americas and one of the world's largest, producing more than 21 million units annually. Founded in 1961, WEG Electric Corp. operates mainly in the capital goods sector and has five main businesses: Motors, Energy, Automation, Coatings, and Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is in Duluth, GA, with manufacturing units in Minnesota, Indiana, and Missouri, and over 30,000 employees worldwide.

About the Role:

WEG Electric Corp. has an excellent opportunity for a Field Service Engineer II. In this role, you will support WEG Battery Energy Storage Systems (BESS) by commissioning, maintaining, troubleshooting, and servicing systems to ensure optimal performance and reliability. You will provide technical expertise to customers and service partners, deliver training, coordinate service activities, and support the long-term operation of installed energy storage systems.

Primary Responsibilities:

• Develop and deliver training programs for customers and local service partners.
• Create commissioning, operation, maintenance, service, and troubleshooting documentation.
• Manage WEG and third-party equipment warranties, including transformers, power converters, batteries, and related components.
• Coordinate, manage, and execute commissioning activities for installed BESS projects.
• Coordinate and manage scheduled maintenance services performed by WEG and third-party service providers.
• Coordinate and manage corrective and emergency service activities.
• Support and administer Operations & Maintenance (O&M) agreements.
• Develop service plans to support and maintain the installed customer base.
• Monitor operating systems through remote access platforms to ensure system performance, availability, and reliability targets are achieved.
• Provide technical support for installed systems, including participation in a 24/7 support rotation.
• Interface with customers, system operators, and service partners to coordinate system operations and scheduling.
• Manage spare parts inventory and logistics.
• Maintain the tools, equipment, and materials necessary to perform service activities safely and effectively.
• Complete service documentation and reports as required.
• Perform other duties and responsibilities as assigned.

Knowledge, Skills & Experience:

• At least 3 years of experience in field service, commissioning, maintenance, technical support, power systems, automation, industrial equipment, or related fields.
• Experience troubleshooting electrical, electronic, automation, power conversion, or energy storage equipment preferred.
• Knowledge of electronic equipment, including power converters.
• Understanding of PLCs and industrial automation systems.
• Ability to use diagnostic and testing tools and equipment.
• Ability to read and interpret schematics, drawings, and technical documentation.
• Knowledge of power and distribution transformers.
• Experience with Battery Energy Storage Systems (BESS) preferred.
• Proficiency with Microsoft Office Suite.
• Knowledge of applicable safety standards, regulations, and industry practices.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Effective verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to work independently and collaboratively with cross‑functional teams.
• Strong customer service focus and attention to detail.
• Experience supporting customers, contractors, service providers, or industrial facilities preferred.
• Experience with renewable energy, utility‑scale electrical equipment, or energy storage systems is a plus.

Education:

• High School Diploma or GED required.
• Technical certification in Electrical Systems, Electronics, Automation, Industrial Maintenance, Mechatronics, or a related technical field preferred; engineering degree or equivalent combination of education and relevant experience preferred.

We offer a pleasant work environment, competitive compensation, and a full benefits package.

Must be authorized to work in the United States. WEG Electric Corp. does not offer visa sponsorship for this role.

We are proud to be an Equal Opportunity/Affirmative Action employer.

Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran status, or other protected status

Visit our website to learn more: www.weg.net