Field Service Engineer, Heavy Equipment — 75% Travel

Automatic Data Processing, Inc.; Allentown (Lehigh County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, vision & dental insurance

Hospital indemnity/accident insurance

HSA contributions

FSA plans

Life insurance

Short/Long-term disability

Job summary

Putzmeister is seeking a Field Service Technician to act as the local representative in the Allentown region. The role involves traveling to customer locations to troubleshoot electrical, hydraulic, and mechanical systems, performing commissioning, and providing training on operation and repair techniques.

The incumbent will coordinate with regional sales and service centers, maintain service records, and stay up to date with industry trends.

Qualifications

• Associates or BS degree in Engineering or related field.
• In-depth knowledge of mobile hydraulic, electrical and mechanical systems.
• Multilingual a plus (Spanish and/or German).
• Concrete industry experience a plus.
• Mandatory safety training (Total Compliance Management).

Responsibilities

• Travel to customer locations, often on short notice, to troubleshoot electrical, hydraulic, mechanical, and interrelated problems.
• Provide in-service or commissioning of new equipment at customer locations and complete handover documentation.
• Provide technical training on machine operation, trouble shooting, and repair techniques to customers/agents in the field.
• Coordinate with agents and customers via email, phone, or text and manage warranty/issues.
• Prepare timely field service reports and file them weekly.

Skills

Communication skills

Technical experience

Travel 75%+

Education

Engineering/Tech degree

Job description

Putzmeister is seeking a Field Service Technician to act as the local representative in the Allentown region. The role involves traveling to customer locations to troubleshoot electrical, hydraulic, and mechanical systems, performing commissioning, and providing training on operation and repair techniques.

The incumbent will coordinate with regional sales and service centers, maintain service records, and stay up to date with industry trends.