Field Service Engineer – Heavy Equipment

Komatsu America Corp.; Chicago (IL); Vor Ort; USD 90.000 - 113.000; Vollzeit

Benefits dieser Stelle

401k and/or employee savings programs

Vacation and holidays

Employee assistance programs

Disability benefits

Life insurance

Learning and development programs

Zusammenfassung

Komatsu America Corp. is seeking a Service Engineer in Chicago, IL to troubleshoot, analyze failures, and drive root-cause investigations with the Quality team.

The role focuses on reducing downtime for construction equipment and feeding data back to global manufacturing headquarters in Japan. Required are 3–5 years of hands-on field or shop service, plus an Associate degree or a trade credential in heavy equipment.

Qualifikationen

• Minimum 3–5 years of hands-on field service or shop service experience.
• Education in heavy equipment service (trade school or an Associate degree).
• Proficiency with Microsoft Office, especially Pivot Tables; ability to create presentations.

Aufgaben

• Review and respond to technical service issues (TSR) to support distribution.
• Process inbound Technical Service Information (TSI) and coordinate with manufacturing plants for review.

Kenntnisse

Field service experience

Multi-tasking

Analytical skills

Problem-solving

Team collaboration

MS Office Pivot Tables

Presentations

Communication

Ausbildung

Trade school

Associate degree in Applied Science (heavy equipment)

Tools

Pivot Tables

Reporting tools

Jobbeschreibung

Komatsu America Corp. is seeking a Service Engineer in Chicago, IL to troubleshoot, analyze failures, and drive root-cause investigations with the Quality team.

The role focuses on reducing downtime for construction equipment and feeding data back to global manufacturing headquarters in Japan. Required are 3–5 years of hands-on field or shop service, plus an Associate degree or a trade credential in heavy equipment.