Field Service Engineer - Construction & Mining Equipment

Komatsu; Chicago (IL); On-site; USD 90,000 - 113,000; Full time

Benefits offered by this job

401k plan

Paid time off

Life insurance

Disability benefits

Learning & development

Job summary

Komatsu in Chicago is seeking a Service Engineer to troubleshoot, solve problems, and support the quality process for construction equipment. You will aim to minimize downtime and work with the global team to identify trends.

The role emphasizes field service experience, ability to multi-task, and strong analytical skills. You may travel up to 25–30% including international trips.

The company offers a comprehensive benefits package and a competitive salary range.

Qualifications

• 3–5 years of hands-on field service experience.
• Education: trade school or an Associates degree in heavy equipment service.
• Ability to multi-task and manage multiple deadlines in a fast-paced environment.
• Willingness to travel up to 25–30%, including international travel.

Responsibilities

• Review and respond to Technical Service Requests (TSR) to assist distribution.
• Review inbound Technical Service Information (TSI) and coordinate with the appropriate manufacturing plant for review.

Skills

Field service

Problem solving

Analytical skills

Multi-tasking

Travel flexibility

Education

Associates degree in heavy equipment service

Tools

Microsoft Office

Pivot Tables

Job description

Komatsu in Chicago is seeking a Service Engineer to troubleshoot, solve problems, and support the quality process for construction equipment. You will aim to minimize downtime and work with the global team to identify trends.

The role emphasizes field service experience, ability to multi-task, and strong analytical skills. You may travel up to 25–30% including international trips.

The company offers a comprehensive benefits package and a competitive salary range.