Field Service Engineer - Fargo, ND

Corporate Technologies LLC; Fargo (ND); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Cell phone reimbursement

Dental insurance

Disability insurance

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Mileage reimbursement

Paid time off

Paid training

Vision insurance

Job summary

Corporate Technologies is hiring a Field Service Engineer in Fargo, ND to manage complex client environments and mentor technicians. You will lead escalations, design secure IT solutions, and work across servers, networks, and cloud services with emphasis on Exchange, Office 365, Azure, and AD.

The position requires 7+ years in IT, advanced troubleshooting, and strong documentation. On-call rotation and occasional overtime are part of the role; local transportation is expected.

Qualifications

• 7+ years of progressive experience in IT-related field.
• Advanced system administration and networking experience.
• Experience with scripting or automation (Python, PowerShell, APIs).
• Cloud platform experience (Azure preferred).

Responsibilities

• Serve as the escalation point for complex technical issues.
• Lead advanced troubleshooting of server, network, security, and infra issues.
• Independently manage and support client environments, including servers and cloud services.
• Design, implement, and maintain secure, scalable IT solutions.
• Mentor Field Service Technicians and participate in client meetings.
• Document root cause analysis and resolutions thoroughly.

Skills

Advanced troubleshooting

Leadership presence

Client trust building

Documentation skills

Independent work

Time management

Education

CompTIA A+

CompTIA Network+

CompTIA Security+ or equivalent

Azure certification preferred

Tools

PowerShell

Python

Active Directory

Office 365

Azure

Job description

Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you. We would love for you to bring your skills and be part of our team! At Corporate Technologies, it’s much more than just a job; it’s a career where you will learn, grow, and enjoy what you do every day. Our goal is to recruit and retain great people and in turn provide great employee experience. We offer a collaborative team environment, competitive salaries, and benefit program, as well as hands on training and career development. We are hiring for a Field Service Engineer in our Fargo, ND office. We are also looking for a Field Engineer in the Grand Forks area as well.

POSITION SUMMARY:

Corporate Technologies is seeking a Field Service Engineer to join our team. This role represents an advanced technical position within Field Services and is responsible for independently managing complex customer environments, leading escalations, and serving as a technical authority for systems, networks, and infrastructure. The ideal candidate will demonstrate deep expertise in system administration, networking, and server technologies while proactively driving solutions that improve client stability, performance, and security. The Field Service Engineer is also expected to mentor Field Service Technicians, contribute to process improvements, and act as a trusted technical advisor to clients.

Job Duties

• Serve as the escalation point for complex or critical technical issues that exceed technician‑level support.
• Lead advanced troubleshooting and resolution of server, network, security, and infrastructure issues.
• Independently manage and support client environments, including servers, workstations, networks, and cloud services.
• Design, implement, and maintain secure, scalable, and reliable IT solutions aligned with client business needs.
• Perform advanced server support, including planning, deployment, upgrades, and migrations.
• Provide expert support for Microsoft Exchange, Office 365, Azure services, and Active Directory administration.
• Analyze recurring issues and recommend long‑term corrective actions or architectural improvements.
• Act as a technical liaison between clients, internal teams, and vendors.
• Provide guidance, technical mentorship, and knowledge transfer to Field Service Technicians.
• Participate in client meetings to explain technical issues, proposed solutions, and implementation plans.
• Ensure accurate and thorough documentation of all work performed, including root cause analysis and resolution details.
• Contribute to the development and improvement of technical standards, procedures, and best practices.
• Participate in on‑call rotation and provide leadership during after‑hours or critical support events.
• All teammates are expected to demonstrate job flexibility and perform other duties as assigned to deliver on our promise to keep the client’s needs our priority.

Other Skills and Abilities

• Advanced troubleshooting and problem‑solving skills
• Strong leadership presence with the ability to influence and guide others
• Excellent interpersonal skills with the ability to build strong client trust
• Superior verbal, written, and technical documentation skills
• Highly organized, detail‑oriented, and process‑driven
• Ability to work independently with minimal direction
• Strong time management and prioritization skills
• Thrive in a fast‑paced, team‑oriented environment
• Ability to multitask across multiple clients and priorities
• Occasional overtime/weekend work may be required
• Must have access to reliable transportation
• Thorough and advanced knowledge of PC hardware, servers, operating systems, networking, and security concepts

Qualifications

• Managed Services experience required
• 7+ years of progressive experience in an IT‑related field
• Advanced system administration and networking experience
• CompTIA A+, Network+, Security+ or equivalent experience
• Experience with scripting or automation (Python, PowerShell, APIs)
• Cloud platform experience (Azure preferred)
• Vendor certifications strongly preferred

The salary range for this position is $30.00 - $35.00 per hour

Benefits:

• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Paid training
• Vision insurance

Equal Employment Opportunity: Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply..