Field Service Engineer & Documentation Specialist

ECS Corporate Services; Norman (OK); On-site; USD 52,000 - 78,000; Full time

Job summary

ECS Corporate Services in Norman, OK is seeking a Field Service Technician/Documentation Specialist to install, troubleshoot, and maintain equipment. You will train staff, develop preventive procedures, and draft lifecycle documentation based on engineering and vendor data.

The role requires 2+ years in the field, ability to obtain Public Trust clearance, and willingness to travel for training and site visits. Strong communication skills are essential.

Qualifications

• Experience in field service or related role.
• Drafting or updating technical documentation for machinery.
• Ability to communicate technical guidance clearly, orally and in writing.

Responsibilities

• Install, troubleshoot, and maintain equipment and systems.
• Train employees and support staff.
• Develop procedures to prevent equipment issues.
• Create lifecycle support documentation from engineering, vendor, and COTS information.
• Assess customer needs and recommend products/services.
• Lead and coordinate with internal/external customers as needed.

Skills

Field service

Documentation

Troubleshooting

PLC

Electrical

Mechanical

Communication

Team leadership

Tools

PLC systems

Job description

ECS Corporate Services in Norman, OK is seeking a Field Service Technician/Documentation Specialist to install, troubleshoot, and maintain equipment. You will train staff, develop preventive procedures, and draft lifecycle documentation based on engineering and vendor data.

The role requires 2+ years in the field, ability to obtain Public Trust clearance, and willingness to travel for training and site visits. Strong communication skills are essential.