Field Service Engineer - Diagnostics & Lab Equipment

Roche; Bridgeport (CT); On-site; USD 56,000 - 104,000; Full time

Job summary

Roche seeks an Associate Field Engineering Specialist to travel and service Roche diagnostics equipment in the Shelton, CT area. You will install, repair, and maintain equipment, and provide operator training to laboratory customers across an assigned territory.

The role requires a high school diploma with 2 years of technical training or experience, plus hands-on repair skills and customer-facing abilities. A Bachelor’s in engineering is preferred. Field travel up to 20% is expected.

Qualifications

• High school diploma and 2 years of technical school or equivalent training.
• 2 years' experience repairing or servicing mechanical/system hardware or networking.
• Willingness to travel within assigned territory.

Responsibilities

• Install, maintain, and repair Roche Diagnostics equipment.
• Provide routine technical support and operator training.
• Document service and account-related reports in a timely, professional manner.
• Travel daily with up to 20% overnight travel within Connecticut.

Skills

Problem solving

Customer service

Technical troubleshooting

Communication

Education

High school diploma

Technical school training

Bachelor's degree in Biomedical/Mechanical/Electrical Eng

Job description

Roche seeks an Associate Field Engineering Specialist to travel and service Roche diagnostics equipment in the Shelton, CT area. You will install, repair, and maintain equipment, and provide operator training to laboratory customers across an assigned territory.

The role requires a high school diploma with 2 years of technical training or experience, plus hands-on repair skills and customer-facing abilities. A Bachelor’s in engineering is preferred. Field travel up to 20% is expected.