Field Engineer – Molecular Diagnostics Equipment

F. Hoffmann-La Roche AG; Indianapolis (IN); On-site; USD 56,000 - 104,000; Full time

Job summary

Roche is a global healthcare company driving diagnostics and therapies. The Roche Support Network seeks an Associate Field Engineering Specialist to travel up to 25% and service Roche equipment at laboratory sites.

You will install, maintain and repair equipment, promote customer satisfaction, and document service activities while upholding quality procedures. The role requires a high school diploma and technical training, with preference for a 4-year engineering degree.

Qualifications

• High school diploma and 2 years of technical school or equivalent training.
• 2 years of experience repairing or servicing mechanical/system hardware and software, or networking/wireless networking.

Responsibilities

• Install, maintain and repair Roche equipment at customer sites.
• Provide routine technical support and operator troubleshooting.
• Document service reports and communicate with customers while following quality procedures.

Skills

Field service

Preventive maintenance

Technical repair

Customer service

Education

High school diploma

Technical school training

Job description

Roche is a global healthcare company driving diagnostics and therapies. The Roche Support Network seeks an Associate Field Engineering Specialist to travel up to 25% and service Roche equipment at laboratory sites.

You will install, maintain and repair equipment, promote customer satisfaction, and document service activities while upholding quality procedures. The role requires a high school diploma and technical training, with preference for a 4-year engineering degree.