Field Service Engineer, Combustion Analytics (NA)

TE Instruments; United States; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance (Blue Cross; bronze,

401k with 5% company match

Laptop

Mobile phone

Job summary

TRACE USA, a dynamic analytical instrumentation company, is seeking an experienced Field Service Engineer to support combustion analytical systems across the North American install base. The role is customer-facing, field-focused, and involves installation, preventive and corrective maintenance, troubleshooting, and technical support across a distributed base.

Ideal candidates will be able to work independently, manage travel, and collaborate with service, training, and commercial teams to

Qualifications

• 3+ years of hands-on experience servicing, maintaining, or troubleshooting analytical or laboratory instrumentation.
• Experience supporting petrochemical, energy, environmental, or industrial laboratories preferred.
• Combustion elemental analysis and/or ion chromatography experience a plus.

Responsibilities

• Perform preventive and corrective maintenance on combustion analytical instruments.
• Execute system installations, upgrades, relocations, and start-up support.
• Troubleshoot mechanical, electrical, and application-related issues.
• Provide onsite operator guidance and basic training when needed.
• Coordinate and schedule service visits directly with customers.
• Maintain clear and accurate service documentation and communication.

Skills

Field service

Troubleshooting

Independent work

Travel coordination

Communication skills

CRM/ERP experience

Tools

CRM/ERP systems

Job description

TRACE USA, a dynamic analytical instrumentation company, is seeking an experienced Field Service Engineer to support combustion analytical systems across the North American install base. The role is customer-facing, field-focused, and involves installation, preventive and corrective maintenance, troubleshooting, and technical support across a distributed base.

Ideal candidates will be able to work independently, manage travel, and collaborate with service, training, and commercial teams to