Field Service Engineer - Colorado, Wyoming and Utah

Sartorius; Mountain Home (WY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Mentoring programs

Flexible work schedules

Health plans

401(k) with company match

EAP and wellness programs

Job summary

Sartorius is seeking a Field Service Engineer responsible for installation, maintenance, calibration and repair of laboratory equipment across Colorado, Wyoming, and Utah. The position supports customers in a field setting and coordinates with technical teams to ensure peak equipment performance.

The ideal candidate has a relevant technical certification or degree and 2+ years of field service experience, with strong troubleshooting skills and the ability to work flexible shifts.

Qualifications

• Associate's degree or High School Degree/GED with technical certification.
• 2+ years field service experience including calibration of balances and moisture analyzers.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Ability to work flexible shifts and adapt to changing work schedules.
• Familiarity with mobile tools and applications.

Responsibilities

• Provide service and customer support during field visits or dispatches.
• Tie workflow to schedule.
• Manage all on-site installation, repair, maintenance, and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Produce timely and detailed service reports.
• Document processes.
• Operate vehicle safely and use field automation systems.
• Follow all field procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.

Skills

Field service experience

Troubleshooting

Calibration knowledge

Education

Associate's degree or High School Diploma with Technical certification

Tools

Mobile tools

Job description

At Sartorius, you\'ll play a critical role in helping our customers keep essential laboratory equipment operating at peak performance. As a Field Service Engineer, you\'ll serve as a trusted technical partner, delivering installation, maintenance, calibration, and repair services while building long-term customer relationships throughout the territory.

This is a field-based position covering Colorado, Wyoming, and Utah. The ideal candidate will reside in Denver, CO or the surrounding areas.

Territory: Colorado, Wyoming, and Utah

What You Will Accomplish Together With Us

• Provide service and customer support during field visits or dispatches
• Tie workflow to schedule
• Manage all on site installation, repair, maintenance, and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Document processes
• Operate vehicle in a safely manner and use field automation systems
• Follow all company\'s filed procedures and protocols
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations/briefings
• Build positive relationships with customers

What Will Convince Us

• Associate\'s degree or High School Degree/GED with Technical certification
• 2+ years proven field service experience including experience with the calibration of balances and moisture analyzers
• Ability to troubleshoot, test, repair, and service technical equipment
• Ability to work flexible shifts and to adapt to changing work schedules
• Familiarity with mobile tools and applications
• Identification with our core values: Sustainability, Openness, Enjoyment

Base salary range: $60,000–$90,000 (depending on experience, skill set, education, and location), plus bonus and car allowance.

What We Offer

Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings

Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules

Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform

Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen’s Network"

Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.

Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match)

Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account

Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women\'s Health, Health Advocate

Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.

Please view equal employment opportunity posters provided by OFCCP here.

E-Verify Participation Info

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About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution.