Field Service Engineer - Colorado, Wyoming and Utah

Sartorius; Denver (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Paid time off

Job summary

Sartorius is seeking a Field Service Engineer to cover Colorado, Wyoming and Utah. This field-based role involves installation, maintenance, calibration and repair of laboratory equipment, with travel across the territory from Denver, CO or nearby areas.

You will diagnose issues, provide timely service reports, and build strong customer relationships while adhering to safety and operational procedures. A technical certification and flexible travel are required.

Qualifications

• Associate's degree or HS diploma with technical certification.
• 2+ years field service experience with calibration of balances and moisture analyzers.
• Strong troubleshooting, repair, and testing skills on technical equipment.
• Ability to work flexible shifts and travel within territory.
• Familiarity with mobile tools and applications.

Responsibilities

• Provide service and customer support during field visits or dispatches.
• Tie workflow to schedule and manage on-site installation, repair, maintenance and testing tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Produce timely and detailed service reports.
• Document processes and cooperate with technical team across the organization.
• Build positive relationships with customers.

Skills

Field service experience

Troubleshooting

Maintenance and calibration

Strong communication

Education

Associate's degree or HS with technical certification

Tools

Mobile tools & applications

Job description

## Field Service Engineer - Colorado, Wyoming and UtahApplylocations: Denver, CO, United States of America: Home Office Utah: Home Office Wyomingtime type: Full timeposted on: Posted Todayjob requisition id: R41082At Sartorius, you'll play a critical role in helping our customers keep essential laboratory equipment operating at peak performance. As a Field Service Engineer, you'll serve as a trusted technical partner, delivering installation, maintenance, calibration, and repair services while building long-term customer relationships throughout the territory. This is a field-based position covering Colorado, Wyoming, and Utah. The ideal candidate will reside in Denver, CO or the surrounding areas. Territory: Colorado, Wyoming and Utah**Territory: Colorado, Wyoming and Utah.****What you will accomplish together with us:*** Provide service and customer support during field visits or dispatches* Tie workflow to schedule* Manage all on site installation, repair, maintenance, and test tasks* Diagnose errors or technical problems and determine proper solutions* Produce timely and detailed service reports* Document processes* Operate vehicle in a safely manner and use field automation systems* Follow all company's filed procedures and protocols* Cooperate with technical team and share information across the organization* Comprehend customer requirements and make appropriate recommendations/briefings* Build positive relationships with customers**What will convince us*** Associate's degree or High School Degree/GED with Technical certification* 2+ years proven field service experience including experience with the calibration of balances and moisture analyzers* Ability to troubleshoot, test, repair, and service technical equipment* Ability to work flexible shifts and to adapt to changing work schedules* Familiarity with mobile tools and applications* Identification with our core values: Sustainability, Openness, Enjoyment**What We Offer**As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits: **Personal and Professional Development:** Mentoring, leadership programs, internal seminar offerings **Worklife Balance:** Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules **Making an Impact Right from the Start:** Comprehensive onboarding, including a virtual online platform **Welcoming Culture:** Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network” **Health & Well Being:** Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs. **Intelligent Working Environment:** Working in smart buildings with the latest technology and equipment.**Retirement Savings Plan:** 401 k (with generous company match) **Flexible Spending:** HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account **Company Paid Benefits:** Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate **Additional/Optional:** Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance ServiceSartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.Please view equal employment opportunity posters provided by OFCCP here.E-Verify Participation InfoE-Verify Workers Rights#LI-remoteSartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.