Field Service Engineer - CNC & Plasma Systems

Messer Cutting Systems; Detroit (MI); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Messer Cutting Systems is seeking a Field Service Engineer based in Detroit, Michigan. This role involves installing, maintaining, and servicing CNC machines across North America. Candidates should have at least 3 years of experience in similar roles and an associate’s degree in related fields.

Key responsibilities include diagnosing and repairing equipment, providing training to customers, and completing service paperwork efficiently. The role requires 95-100% travel, often on short notice.

Qualifications

• 3+ years of related experience in comparable machine installation and repair preferred.
• Ability to interpret mechanical layout drawings and electrical schematics.

Responsibilities

• Diagnose and repair multi-axis CNC equipment.
• Perform machine and software upgrades.
• Train customers on equipment maintenance.
• Handle 480VAC safety procedures.
• Achieve Customer Survey Satisfaction rating.
• Conduct final product testing.

Skills

Plasma cutting process

Laser cutting process

Oxyfuel cutting process

Multi-axis CNC machines

CAD/CAM software

Power tools

Strong oral communication

Customer service skills

Education

Associate’s Degree in Electronics, Robotics or Automation technologies

Job description

Messer Cutting Systems is seeking a Field Service Engineer based in Detroit, Michigan. This role involves installing, maintaining, and servicing CNC machines across North America. Candidates should have at least 3 years of experience in similar roles and an associate’s degree in related fields.

Key responsibilities include diagnosing and repairing equipment, providing training to customers, and completing service paperwork efficiently. The role requires 95-100% travel, often on short notice.