Field Service Engineer - CNC Installations & Maintenance

Messer Cutting Systems; Charlotte (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Messer Cutting Systems is seeking a qualified Field Service Engineer for its Charlotte, North Carolina team. This role involves diagnosing, repairing, and maintaining multi-axis CNC equipment across North America, delivering training, and ensuring customer satisfaction.

The ideal candidate will have over 3 years of relevant experience and an Associate's Degree in related fields. A commitment to travel of 95-100% with a customer-first mindset is essential for success in this operational role.

Qualifications

• 3+ years of related experience in comparable machine installation and repair preferred.
• Strong oral communication skills.

Responsibilities

• Diagnose and repair multi‑axis CNC equipment at customer sites.
• Perform machine and software upgrades.
• Train customers on the proper use and maintenance of the equipment.

Skills

Experience with Plasma, Laser, and Oxyfuel cutting process

Experience with multi‑axis CNC machines

Strong customer service skills

Education

Associate's Degree in Electronics, Robotics or Automation technologies

Tools

CAD/CAM software

Power and construction tools

Job description

Messer Cutting Systems is seeking a qualified Field Service Engineer for its Charlotte, North Carolina team. This role involves diagnosing, repairing, and maintaining multi-axis CNC equipment across North America, delivering training, and ensuring customer satisfaction.

The ideal candidate will have over 3 years of relevant experience and an Associate's Degree in related fields. A commitment to travel of 95-100% with a customer-first mindset is essential for success in this operational role.