Field Service Engineer: CNC/Plasma, 95% Travel

Messer Cutting Systems; Charlotte (NC); On-site; USD 45,460 - 52,348; Full time

Job summary

A leading cutting solutions provider is seeking a Field Service Engineer in Charlotte, North Carolina. The role involves diagnosing, repairing, and maintaining CNC equipment at customer sites across North America. Ideal candidates should have at least 3 years of relevant experience, preferably with an Associate’s Degree in Electronics, Robotics, or Automation technologies. 95-100% travel is required, ensuring flexibility and readiness to respond quickly to client needs.

Qualifications

• 3+ years of related experience in comparable machine installation and repair preferred.
• Strong customer service skills with a moral 'customer first' mindset.
• Self-motivated and ability to work independently.

Responsibilities

• Diagnose, repair, install, and perform preventive maintenance of multi-axis CNC equipment.
• Train customers on the proper use and maintenance of the equipment.
• Conform to OSHA’s safety guidelines.

Skills

Experience with Plasma cutting process

Experience with multi-axis CNC machines

Strong oral communication skills

Strong customer service skills

Education

Associate’s Degree in Electronics

Associate’s Degree in Robotics

Associate’s Degree in Automation technologies

Tools

CAD/CAM software

Power tools

Job description

A leading cutting solutions provider is seeking a Field Service Engineer in Charlotte, North Carolina. The role involves diagnosing, repairing, and maintaining CNC equipment at customer sites across North America. Ideal candidates should have at least 3 years of relevant experience, preferably with an Associate’s Degree in Electronics, Robotics, or Automation technologies. 95-100% travel is required, ensuring flexibility and readiness to respond quickly to client needs.