Field Service Engineer: Build, Troubleshoot & Deploy Automation

Progressive Machine and Design

Town of Victor (NY)

On-site

USD 55,104 - 68,880

Full time

14 days+

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Job summary

Progressive Machine and Design is launching a brand-new Service Department in Victor, NY, and we’re hiring hands-on Field Service Engineers to help shape it. You’ll split your time between the shop and the field, traveling to customer sites for installation, commissioning, and ongoing service, while collaborating with engineering to deploy custom automation systems.

This role offers high visibility, growth potential, and meaningful work solving complex machine challenges across diverse

Qualifications

5+ years of experience in automation, controls, or field service (OEM experience preferred).
Proven ability to troubleshoot and resolve complex machine/system issues independently.
Strong working knowledge of PLCs, robotics, and industrial automation systems.
Willingness to travel (~40%).
Comfortable in customer-facing environments and high-pressure situations.

Responsibilities

Travel to customer sites for installation, commissioning, troubleshooting, and service support.
Work alongside engineering and build teams to assemble, debug, and validate custom automation systems.
Troubleshoot and optimize electrical, mechanical, pneumatic, and control systems.
Modify and support PLC, HMI, robotics, motion, and vision systems.
Support Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT).
Respond to service calls (remote and onsite) to keep our customers running.