Field Service Engineer – Autonomous Mining Tech

Socket.dev; San Francisco (CA); On-site; USD 58,000 - 73,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Equity

Parental leave

Job summary

Pronto AI seeks a Field Service Engineer to perform on-site installation of hardware and software solutions across the United States. You will calibrate systems, train customer staff, and maintain equipment in demanding field environments.

The role requires strong diagnostic skills, CAN bus knowledge, and travel readiness. Base salary ranges from $58,000 to $73,000 per year, with potential equity and bonus opportunities.

Qualifications

• 5+ years of field service or automotive electronics experience.
• Proficiency with hand tools, diagnostic equipment, and electrical testing tools.
• Solid understanding of vehicle systems (power, CAN bus, sensors, ECUs).
• Comfortable working independently in field environments with minimal supervision.
• Excellent interpersonal and communication skills.
• Willingness to travel up to 75% to customer sites.

Responsibilities

• Perform on-site installation of Pronto hardware and software solutions, including sensor systems and DBW kits.
• Install peripheral hardware and office infrastructure at customer sites.
• Conduct system calibrations and validation tests to meet standards.
• Coordinate with customer teams on training and maintenance.
• Carry out preventive maintenance and monitor equipment health.
• Diagnose and repair hardware, software, and connectivity issues in the field.

Skills

Field service experience

Electrical testing tools

Diagnostic equipment

CAN bus / vehicle systems

Excellent communication

Willingness to travel

Education

Associate degree / technical certification

Tools

Hand tools

Diagnostic equipment

Electrical testing tools

Job description

Pronto AI seeks a Field Service Engineer to perform on-site installation of hardware and software solutions across the United States. You will calibrate systems, train customer staff, and maintain equipment in demanding field environments.

The role requires strong diagnostic skills, CAN bus knowledge, and travel readiness. Base salary ranges from $58,000 to $73,000 per year, with potential equity and bonus opportunities.