Field Service Engineer (Automation) - St Louis, MO Area

Sartorius; St. Louis (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

Sartorius seeks a Field Service Engineer to install, commission, calibrate and service Ambr systems in the St. Louis, MO area. You will travel up to 80% within your territory and maintain thorough service records for customers and internal teams.

Requires an Associate degree in mechanical/electrical engineering or equivalent, 2+ years in commissioning or field service, a valid driver’s license and passport, and willingness to collaborate with Product Support to resolve faults.

Qualifications

• Associate degree in mechanical/electrical engineering or equivalent military or trade school certificates in electronics/electrical technology.
• Formal training in mechanical/electrical hardware set-up and configuration. Field or building services engineering experience would be considered in lieu of a formal qualification.
• 2+ years’ experience of working in a commissioning/test or field service/support environment within high-tech engineering/manufacturing company – ideally on capital equipment.
• Valid Driver's License and passport or the ability to obtain one.
• Experience of electrical, mechanical & I/O fault-f

Responsibilities

• Perform installation & commissioning, calibration, preventative maintenance and break fix repairs across a range of systems.
• Responsible for maintaining fault finding data, and feedback of product performance data to customers and internal groups within Sartorius. Additionally, you will acquire in-depth product knowledge and demonstrate self-improvement.
• Perform a variety of in-house service activities in the Delaware office as needed.
• Follow all service procedures to ensure that Sartorius' customer information and product software/configuration is up to date and accurate.
• Keep accurate records of time, expenses and work performed.
• Make independent decisions regarding the repair of field equipment based on service level agreements and customers support contract agreements/details.
• Collaborate with teams to escape system issues that cannot be resolved to the relevant Product Support Engineer, Customer Support Engineer and the Hardware Resource Coordinator
• Do you enjoy traveling? You will travel up to approximately 80% (primarily within an assigned territory).

Education

Associate degree in mechanical/electrical engineering or equivalent military or trade school certificates in electronics/electrical technology

Job description

For more information on the Ambr system please click the link below.

https://www.sartorius.com/en/search?search=ambr#24598_24596=ambr

This position's location is specific in the St Louis, MO area. Any change of address located outside of your hired location will require approval in advance.

Must reside within a commutable distance to the St Louis, MO airport.

What you will accomplish together with us:

• Perform installation & commissioning, calibration, preventative maintenance and break fix repairs across a range of systems.
• Responsible for maintaining fault finding data, and feedback of product performance data to customers and internal groups within Sartorius. Additionally, you will acquire in-depth product knowledge and demonstrate self-improvement.
• Perform a variety of in-house service activities in the Delaware office as needed.
• Follow all service procedures to ensure that Sartorius' customer information and product software/configuration is up to date and accurate.
• Keep accurate records of time, expenses and work performed.
• Make independent decisions regarding the repair of field equipment based on service level agreements and customers support contract agreements/details.
• Collaborate with teams to escape system issues that cannot be resolved to the relevant Product Support Engineer, Customer Support Engineer and the Hardware Resource Coordinator
• Do you enjoy traveling? You will travel up to approximately 80% (primarily within an assigned territory).

What will convince us:

• Associate degree in mechanical/electrical engineering or equivalent military or trade school certificates in electronics/electrical technology.
• Formal training in mechanical/electrical hardware set-up and configuration. Field or building services engineering experience would be considered in lieu of a formal qualification.
• 2+ years’ experience of working in a commissioning/test or field service/support environment within high-tech engineering/manufacturing company – ideally on capital equipment.
• Valid Driver's License and passport or the ability to obtain one.
• Experience of electrical, mechanical & I/O fault-f