Field Service Engineer

Ambrell; City of Rochester (NY); In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

engineeringjobs.net, Inc. seeks a field/service technician to repair Ambrell equipment at customer sites and in-house. You will provide hands-on training, assist with startup and testing, and perform remote diagnostics. Flexibility to travel is required, including domestic and international trips.

The role emphasizes strong troubleshooting, documentation, and customer communication skills to ensure installation, repair, and support of equipment across service locations.

Competenze

• Knowledge of troubleshooting techniques and familiarity with troubleshooting equipment.
• Able to read schematic wiring diagrams, test procedures, water flow diagrams and lay out drawings.
• Able to troubleshoot to the component level.
• Good organizational skills; paperwork must be complete, prompt, and accurate.
• Direct customer contact is a primary responsibility.

Mansioni

• Provide repair of Ambrell equipment both in-house and at customer sites.
• Provide technical training to customers, including classroom and hands-on.
• Start-up assistance of Ambrell equipment in the field, including setup and testing.
• Support repair of customer equipment in house when not traveling.
• Interact with customers and perform remote triage, troubleshooting and diagnostics daily.

Conoscenze

Troubleshooting

Schematic reading

Customer interaction

Documentation

Travel willingness

Strumenti

DMM

Oscilloscope

Power logger

Hi-pot tester

Temperature monitoring equipment

Descrizione del lavoro

Description

• Provide repair of Ambrell equipment both in-house and at customer sites for current product lines and legacy equipment
• Provide technical systems and applications training to customers both in-house and at customer sites, including classroom and hands on training.
• Start-up assistance of Ambrell equipment in the field including applications setup and testing
• Supports repair of customer equipment in house when not traveling.
• Customer interaction and remote triage, troubleshooting and diagnostics daily.

Requirements

• Knowledge of troubleshooting techniques and familiarity with troubleshooting equipment is necessary.
• Must be able to read and understand schematic wiring diagrams, test procedures, water flow diagrams and-lay out drawings, and be able to check mechanical work to blueprint (CAD drawings).
• Ability to troubleshoot to the component level.
• Good organizational skills required. Paperwork must be complete, prompt, and accurate.
• Direct customer contact is a primary responsibility of this position.
• Applicant must be willing to travel up to as much as 50%, including domestic and international.
• Previous experience in induction heating desirable but not required.
• Must be physically capable of strenuous work and working in extreme conditions.
• Good written and verbal communications skills required.

Electronic background experience in:

• Proficient use of DMM, oscilloscope, power logger, hi-pot tester
• Temperature monitoring equipment including temperature controllers and pyrometers desirable
• Analog, digital and microprocessor circuits
• Power devices and related circuits
• Motors and general AC wiring
• PLC operation (desirable, not required)
• PCB Soldering to IPC-610 (desirable, not required)

Mechanical background experience in:

• Mechanical fixturing
• Temperature, pressure, and water flow circuits and monitoring equipment