Field Service Engineer – Analytical Instruments

Shimadzu Scientific Instruments, Inc.; New Orleans (LA); On-site; USD 77,000 - 79,000; Full time

Benefits offered by this job

Company car

Fuel card

Company cell phone

Paid vacation days

Paid personal days

Floating holidays

Job summary

Shimadzu Scientific Instruments, Inc. is seeking a Field Service Engineer I to join our team in the New Orleans, LA region.

You will perform repair, maintenance and verification of analytical instruments, including demo equipment, with travel within the local region and limited supervision. The role requires an Associate degree in Electrical Engineering or Technology (Bachelor's preferred) and at least four years of experience repairing analytical instrumentation such as HPLC, GC, LCMS or AA.

Qualifications

• Associate degree in Electrical Engineering or Technology; a bachelor’s degree is preferred.
• At least four years of experience in repairing analytical instrumentation, including HPLC, GC, LCMS, AA, or similar instruments.
• Strong technical knowledge of these technologies and excellent communication skills.

Responsibilities

• Provide daily repair and maintenance support for assigned products.
• Conduct in-house bench repairs as needed while handling field service calls with limited supervision.
• Travel within the local region to support customer needs, including day and overnight trips.
• Offer technical support via phone to customers and field personnel regarding repairs and installations.

Skills

Customer communication

Willingness to travel

Technical troubleshooting

Education

Associate degree in Electrical Engineering or Technology

Bachelor's degree preferred

Tools

HPLC

GC

LCMS

AA

Job description

Shimadzu Scientific Instruments, Inc. is seeking a Field Service Engineer I to join our team in the New Orleans, LA region.

You will perform repair, maintenance and verification of analytical instruments, including demo equipment, with travel within the local region and limited supervision. The role requires an Associate degree in Electrical Engineering or Technology (Bachelor's preferred) and at least four years of experience repairing analytical instrumentation such as HPLC, GC, LCMS or AA.