Field Service Engineer - Analytical Instruments
Shimadzu Scientific Instruments
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Benefits offered by this job
Job summary
Shimadzu Scientific Instruments is seeking a Field Service Engineer I to join our team in the New Orleans/Baton Rouge area. You will perform repair, maintenance, and performance verification of analytical instruments, including demo equipment, with travel to customer sites as needed.
The role requires an Associate degree (ElectR/Tech) and at least four years of repair experience on analytical systems (HPLC, GC, LCMS, AA). Excellent customer service and willingness to travel are essential.
Qualifications
- At least four years of experience repairing analytical instrumentation such as HPLC, GC, LCMS, and AA.
- Strong technical knowledge of analytical instrumentation and related technologies.
- Excellent communication and customer relations skills; willingness to travel.
Responsibilities
- Provide daily repair and maintenance support for assigned products.
- Conduct in-house bench repairs as needed while primarily handling field service calls.
- Travel within the local region (including day and overnight trips) to support customer needs.
- Offer technical support via phone to customers and field personnel regarding repairs, maintenance and installations.
Skills
Education
Job description
Shimadzu Scientific Instruments is seeking a Field Service Engineer I to join our team in the New Orleans/Baton Rouge area. You will perform repair, maintenance, and performance verification of analytical instruments, including demo equipment, with travel to customer sites as needed.
The role requires an Associate degree (ElectR/Tech) and at least four years of repair experience on analytical systems (HPLC, GC, LCMS, AA). Excellent customer service and willingness to travel are essential.
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