Field Service Engineer 4

Xylem; Hazelwood (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

Xylem is seeking a Field Service Engineer IV in Hazelwood, MO with extensive wastewater or related field experience. The role requires leading complex site surveys, training customers, and developing installation plans.

You will review task plans, provide guidance, and collaborate with sales on system design to drive successful outcomes. The ideal candidate has an engineering degree and 8+ years of experience, with strong communication skills and the ability to mentor others.

Qualifications

• Engineering degree required.
• 8+ years of field service experience with complex systems.
• Ability to understand PLC ladder logic and instrumentation.

Responsibilities

• Lead and guide complex site surveys to develop base/installation design plans.
• Train customers and engineers to maintain complex tools, test equipment, calibrations, etc.
• Develop and submit reports covering all job activities.
• Preempt potential problems and provide effective solutions.
• Consult with sales on system design.

Skills

8+ years experience

PLC ladder logic

Instrumentation calibrations

System design consultation

Customer relations

Communication skills

Mentoring others

Education

BS/BA in Engineering

Job description

Ideal candidate will have a background in wastewater or related fields.

The Field Service Engineer IV is an expert in field, independent operator, direct others, proficient in multiple products; recognized technical expert in org., impacts business outside assigned projects. Understand issues and drive to outcome. Strategic consultant within business.

Hiring Requirements

CORE RESPONSIBILITIES AND TASKS

Live our culture and exemplify our Growth Enabling Behaviors to be highly enabled to deliver, highly empowered to succeed and highly accountable to lead.

• Leads and guides the most complex site surveys to develop base or installation design plans
• Trains customers and other engineers to maintain and adjust very complex tools, test equipment, calibrations items, etc.
• May develop and design the planning and estimating of labor categories, rates, material dollar costs, transportation expenses and per diem rates to complete the most complex proposals.
• Guides the review of very complex task plans, drawings, and installation schematics and provides continual guidance throughout task duration
• Develops and submits reports covering all job activities
• Preempts potential problems and provides effective solutions in reaction to application of concepts, techniques, knowledge or processes
• Demonstrates advanced knowledge of professional principals and skills
• Seeks advice and guidance on non routine or problem areas for others
• Applies judgment and authority for safety stop work
• Advanced computer skills (for ability to operate corporate tools)
• Independently performs basic and possibly more advanced tasks and functions for professional field of work
• Specialized skill/training or certification may be required in addition to all prior level Tech training requirements
• POSITION REQUIREMENTS (INFORMATION PROVIDED BELOW WILL BE USED IN THE JOB POSTING PROCESS)

REQUIRED

BS/BA degree in Engineering

• 8+ yrs of experience

KNOWLEDGE & EXPERIENCE:

• Technical expert able to address more complex business issues;
• Develops execution strategy of complex systems;
• strong knowledge of operational processes as defined in work area;
• greater ownership of business; commits to deliverables;
• strong understanding of business acumen; drive some strategic
• customer relations; drive value creation in the business;
• excellent communication skills; team lead & mentors others;
• able to evaluate risk & minimize business impact;
• Ability to comprehend PLC ladder logic;
• Ability to consult with sales on system design;
• Applies advanced skills to resolve complex problems;
• Working knowledge of system instrumentation calibrations;
• Ability to understand complex plumbing and instrumentation design;
• Advanced mechanical and/or electrical aptitude;